Warren County Water New Service Connection, Application Forms, Office Contact and Permit Help
If you need a new Warren County water service connection, water service application, sewer connection, tap fee application, builder connection permit, account setup, billing help or emergency number, this guide explains the official Warren County Water and Sewer Department route step by step.
Warren County Water and Sewer Department has different routes for normal account setup, new construction connection permits, tap fee applications, billing questions, sewer service and emergency water/sewer issues.
💧 New account, new tap or construction connection?
Existing property service/account setup: Start with the official Application for Water Service and call customer service if you are unsure which account route applies.
New construction or physical connection: Use the official connection permit application and tap fee application route before starting work.
Water/sewer emergency: Use the after-hours emergency phone 513-695-2525 when the office is closed.
Warren County Water Department New Service Quick Facts
The official Warren County Water and Sewer customer service route lists phone 513-695-1377, email waterdepartment@warrencountyohio.gov, and office location 406 Justice Drive, Lebanon, OH 45036.
For new service and connection work, customers should use official application forms, including the Application for Water Service, connection permit forms and tap fee application. Physical connection work should not begin without the required permit and inspection approval.
What This Warren County New Service Guide Covers
How to Start Warren County Water Service in 2026
For a customer account or water service setup at a property, use the official Application for Water Service route. This is different from a construction tap or new service line permit.
Confirm the property is inside Warren County service area
Do not assume every Warren County address uses Warren County Water and Sewer. Some areas may be served by a city, village, county district, private utility or another public system.
Open the official Application for Water Service
Use the official Application for Water Service form.
Prepare customer and property details
Have the service address, applicant name, contact details, property owner details, mailing address and any account information ready.
Submit or confirm with customer service
Call 513-695-1377 if you need help submitting the form, confirming service availability or understanding next steps.
Warren County Water and Sewer Connection Permit for Builders and Property Owners
New construction, new water service lines, sewer connections, meter-related work and tap-related work may require a connection permit application. The official forms area includes connection permit applications for builders and property owners.
Decide whether the applicant is a builder or property owner
Use the correct official form route because builder and property owner connection applications may request different project details.
Prepare contractor and property information
Have owner name, property address, parcel or lot information, contractor name, service type, meter size and connection details ready.
Confirm permit and inspection requirements
Call customer service before work begins so you understand permit, tap fee, inspection, installation and approval rules.
Do not connect without approval
Physical water or sanitary sewer connection work should not be performed without the required approval and inspection process.
Warren County Tap Fee Application and New Connection Cost Check
For new service connections, the official Tap Fee Application is the key form to review. Tap fees, connection charges, inspection requirements and service size rules can vary based on the property and project.
Open the official tap fee application
Use the official Tap Fee Application before budgeting for a new connection.
Identify water, sewer or both
New service may involve water only, sewer only, or both water and sanitary sewer. Each can affect fees and approvals.
Confirm current fees before payment
Fees can change. Call 513-695-1377 to confirm the current amount, accepted payment method and whether any additional charges apply.
Keep proof of submission and payment
Save application copies, receipt, confirmation number, project address and contact details.
Official Warren County Water New Service and Connection Forms
Use official Warren County Water and Sewer forms only. Do not use outdated forms from third-party PDFs, old saved files or unrelated counties.
| Form / resource | Use it for | Official action |
|---|---|---|
| Application for Water Service | Customer water service account setup. | Open form |
| Connection Permit Application – Builder | Builder connection permit route. | Check forms area |
| Connection Permit Application – Property Owner | Owner connection permit route. | Check forms area |
| Tap Fee Application | New tap, connection fee and permit-related fee review. | Open tap fee form |
| Rules and Regulations | Water/sewer connection rules, permits and customer responsibilities. | Open rules |
Warren County Water Department Phone, Email, Address and Hours
For customer help, applications, connection questions, billing, service availability or account guidance, contact Warren County Water and Sewer Department directly.
Customer Service
Use for service questions, applications, billing and account help.
513-695-1377Office Location
Warren County Water and Sewer office in Lebanon, Ohio.
406 Justice Drive| Contact item | Official detail | Best use |
|---|---|---|
| Customer Service | 513-695-1377 | Applications, account, billing, service and general help. |
| waterdepartment@warrencountyohio.gov | Written non-emergency questions. | |
| Office | 406 Justice Drive, Lebanon, OH 45036 | Office visit and in-person support. |
| Mailing | P.O. Box 530, Lebanon, OH 45036 | Mailing documents or official correspondence. |
| Hours | Monday-Friday, 8:00 a.m. to 4:30 p.m. | Phone and customer service window. |
| After-hours emergency | 513-695-2525 | Emergency after office hours. |
Warren County Water Billing, Online Account and Service Charges
Warren County Water and Sewer billing information says customers are billed bi-monthly for water and/or sewer charges. Online account access can help customers view bills, register for online payment and e-billing.
Use official online utilities portal
Open the official Warren County online utilities portal for online payment and e-billing.
Call customer service for account questions
Call 513-695-1377 if you need help with your bill, account number, service address, payment posting or e-billing.
Check rates before estimating a new service cost
Use the official Water and Sewer Rates page for rate context, but call the department for project-specific new connection fees.
Warren County Water and Sewer Emergency Contact
For after-hours water or sewer emergencies, use the listed emergency route. For normal applications, permit questions and billing support, use customer service during regular hours.
After-Hours Emergency
Use when the office is closed and the issue is urgent.
513-695-2525Customer Service
Use for applications, billing, account and non-emergency questions.
513-695-1377Call emergency number for urgent water/sewer issues
Call 513-695-2525 after hours if there is an urgent water or sewer issue.
Give exact location
Provide service address, nearest cross street, visible water/sewer problem, time noticed and callback number.
Do not use emergency route for forms
New service applications, tap fee questions and permits should be handled during customer service hours unless there is an active emergency.
New Water or Sewer Connection Inspection and Approval
New connection work is not just a form submission. It may involve permit review, fee payment, construction standards, inspection, meter setting and final approval.
Read connection rules before work begins
Use the official Rules and Regulations page for connection and permit context.
Confirm contractor responsibilities
Builders or property owners should confirm who is responsible for trenching, service line, meter box, pressure regulator, backflow, sewer lateral and inspection scheduling.
Schedule inspection through official route
Call the department before covering work, backfilling, connecting or placing service into use.
How to Confirm Warren County Is the Correct Water Provider
Warren County has cities, villages, townships, developments and special service areas. A property may have a Warren County mailing address but a different utility provider.
| Question | Why it matters | What to do |
|---|---|---|
| Is the property inside Warren County Water service area? | Forms and fees only apply if Warren County serves the property. | Call 513-695-1377 and provide property address. |
| Is sewer also available? | Water and sewer may have separate fees and rules. | Ask whether water, sewer or both are available. |
| Is it an existing meter or new tap? | Account setup is different from new connection construction. | Ask whether a tap fee or connection permit is needed. |
| Is a builder involved? | Builder applications may differ from property owner applications. | Use the correct connection permit form. |
| Are there local municipal utilities? | Lebanon, Mason, Springboro or other communities may have their own utility routes. | Verify provider before applying. |
Checklist Before Calling Warren County Water About New Service
Prepare the right details before calling customer service. New service and new connection questions are easier to answer when property details are ready.
| Check | What to prepare |
|---|---|
| Property address | Full address, subdivision name and nearest cross street. |
| Parcel or lot number | Helpful for new construction, vacant land or subdivision lots. |
| Applicant type | Property owner, tenant, builder, contractor, developer or business. |
| Service type | Water only, sewer only, or both water and sewer. |
| Project type | Existing service/account setup, new meter, new tap, new construction or reconnect. |
| Contractor details | Contractor name, contact, license/registration details if applicable. |
| Payment questions | Ask current fees, payment methods and whether any additional charges apply. |
What to Say When Asking for a New Warren County Water Connection
A clear first sentence helps customer service route your call to the right application, permit or billing process.
| Situation | Example wording | Best route |
|---|---|---|
| Existing property account setup | “I need to start water service at an existing property.” | Application for Water Service / Customer Service |
| New house or new construction | “I need to know what connection permit and tap fee application are required for a new build.” | Connection permit / tap fee route |
| Builder application | “I am a builder and need the correct water/sewer connection permit requirements.” | Builder connection permit route |
| Property owner connection | “I am the property owner and need to connect water or sewer service.” | Property owner connection permit route |
| Billing question | “I need help with my Warren County water/sewer bill or online account.” | 513-695-1377 |
| After-hours emergency | “I need to report an urgent water/sewer issue after office hours.” | 513-695-2525 |
Warren County Water and Sewer Office Map
The Warren County Water and Sewer office is listed at 406 Justice Drive, Lebanon, OH 45036. Use this map for office visits, document delivery and customer service location reference.
Warren County Water and Sewer Department Office
Call 513-695-1377 before visiting if your issue requires a specific form, fee, permit, signature or appointment.
Official Warren County Water New Service and Connection Links
Use these official Warren County resources for new water service, connection permits, tap fee application, rates, billing, forms, rules and emergency help.
Water and Sewer Department
Main official Warren County Water and Sewer website.
Open Official WebsiteApplication for Water Service
Use for customer water service account setup.
Open Water Service FormBilling Information
Bi-monthly billing, account cycles and billing policy context.
Open Billing InfoOnline Utilities Portal
Online payment and e-billing registration route.
Open Online PortalWarren County Water Department New Service Connection FAQs
What is the Warren County Water Department customer service phone number?
Warren County Water and Sewer customer service phone number is 513-695-1377.
Where is the Warren County Water and Sewer office?
The office is located at 406 Justice Drive, Lebanon, OH 45036.
What are Warren County Water and Sewer office hours?
Customer service hours are Monday-Friday, 8:00 a.m. to 4:30 p.m. Eastern time.
What is the Warren County Water and Sewer after-hours emergency number?
The after-hours emergency number is 513-695-2525.
Which form do I use to start Warren County water service?
Use the official Application for Water Service form for customer water service setup.
Which form is used for a new tap or connection fee?
Use the official Tap Fee Application and confirm the current amount with Warren County Water and Sewer before paying.
Do builders and property owners use the same Warren County connection form?
Warren County’s official forms area references connection permit applications for builders and property owners. Call customer service to confirm which form applies to your project before starting work.
How do I know if Warren County Water serves my property?
Call 513-695-1377 with the full property address, subdivision name and parcel/lot details if available. Staff can help confirm whether Warren County is the correct provider.
Can I apply for a new connection before buying land or building?
You should first confirm service availability, fees, tap requirements, sewer availability, meter size, inspection rules and any local permit conditions before assuming the property can connect.
Where do I pay Warren County water bills online?
Use the official Warren County online utilities portal for online payment and e-billing.
Is this guide for Warren County Kentucky Water District?
No. This guide is for Warren County Water and Sewer Department in Ohio. Warren County Water District in Kentucky has separate official service forms and phone numbers.
Best Way to Get a Warren County Water New Service Connection in 2026
For a normal customer account setup, start with the official Application for Water Service. For a new tap, new construction, sewer connection, builder permit or property-owner connection, use the official connection permit and tap fee application routes.
Call 513-695-1377 before submitting fees or scheduling work so you can confirm service availability, correct form, current fee, inspection steps and whether water, sewer or both services apply to the property.
Editorial note: This guide is informational and helps Warren County, Ohio customers, builders and property owners find official water service application, new connection, tap fee, billing, office and emergency resources faster. Forms, fees, permits, rates, office hours and department procedures can change, so always confirm final details directly on official water.warrencountyohio.gov pages before taking action.