Ozark Water Department 2026: Pay Bill, Start Service & Understand Water Rates
If you live in Ozark, Arkansas, the quickest water-department answer depends on the task: PayClix needs your customer account number, new service starts with a Water Service Application, ACH bank draft needs a form plus voided check, and rate questions depend on whether the property is inside or outside city limits. This guide turns the official Ozark Water Department pages into a practical action board for payments, deposits, tap fees, meter readings, CCR reports, hydrant flushing and office contact details.
What Do You Need From Ozark Water Department?
Ozark Water Department Contacts That Matter
| Need | Official detail | Use this when… |
|---|---|---|
| Main number | 479-667-3554 | Billing, new service, water/sewer issue, meter question, rate help, after-hours urgent issue. |
| Phone availability | Listed as 24 hours / 7 days a week | You need to report a water or sewer issue outside normal office hours. |
| Office address | 2910 W. Commercial Street, Ozark, AR 72949 | Applying for service, dropping off payment, submitting ACH form, visiting office. |
| Office hours | Monday-Friday, 8:00 AM-4:30 PM | Planning an office visit or same-day question. |
| Payment mailing address | Ozark Water Department, PO Box 513, Ozark, AR 72949 | Mailing check or money order with payment coupon. |
| New service email | ozarkwd@centurytel.net | You have questions about the Water Service Application. |
| Contact form categories | Customer Support, Billing Department, Repair Department, Meter Reading | Sending an online message with account number and service address. |
How to Pay an Ozark Water Bill Online With PayClix
Open the official bill payment page
Go to the official Ozark Water Department Bill Payment page, then use the “Pay Your Bill Now” button.
Enter email and property ZIP
The official page says PayClix asks for your email address and property ZIP code. For Ozark addresses, this is commonly 72949, but use the ZIP shown for the service property.
Select City of Ozark Water Department if prompted
If PayClix shows a message that no rental property is found for the ZIP code, the official page says to use the company dropdown and choose City of Ozark Water Department (City of Ozark), then continue.
Choose invoice delivery preference
The official instructions say PayClix may ask whether you want a paper invoice or only email notifications.
Save confirmation and fee details
The official page says a fee is assessed for each online bill-pay transaction. Save the confirmation number, payment date and amount until payment posts.
Ozark Water Bill Payment Options: Mail, ACH, Drop Box and Bank Bill Pay
| Payment method | Official detail | Best user action |
|---|---|---|
| Online PayClix | Requires customer account number from bill; fee assessed per transaction. | Use for fast card/online payment and save confirmation. |
| Send check or money order with payment coupon to PO Box 513, Ozark, AR 72949. | Mail 5-7 business days before due date to avoid late fees. | |
| Automatic Bank Draft | No setup fee or charge; submit ACH Bank Draft Form with a voided check. | Best for recurring payments and avoiding monthly manual payment. |
| In office | Office accepts cash, check or money orders. | Avoid Mondays, Fridays and first day after a holiday if possible because they are normally busy. |
| Drop box | Drop box at entrance to parking lot and one outside the offices. | Use check or money order; include account details. |
| Bank online bill pay | Payments through financial institutions may take up to 7 business days to post. | Schedule early and confirm bank fees/timing. |
How to Start New Water Service in Ozark AR
The official new-service page says customers can pick up a Water Service Application at the office or download and print one from the website. The rates page says a deposit plus completed application must be submitted before service can begin.
What to prepare
Water Service Application, service address, contact phone, mailing address, account holder information, deposit and any ID or ownership/rental details the office requests.
Where to start
Visit 2910 W. Commercial Street, download the application, or call 479-667-3554 with questions before going to the office.
Download or pick up the Water Service Application
Use the official New Service Request page to access the Water Service Application.
Confirm deposit before submitting
The official rates page says a deposit and completed application must be submitted before service can begin. Ask the office which deposit applies to your property type.
Ask if sanitation applies
Residential customers inside city limits are charged monthly sanitation pickup. Customers outside city limits may choose to add sanitation pickup to their monthly water bills.
Ozark Water and Sewer Rates Users Actually Search For
Rate questions depend on whether the property is inside or outside city limits and whether sewer service applies. The official page says sewer service is provided only to customers within city limits, and sewer charges are based on water usage.
| Rate category | Official rate detail | What it means |
|---|---|---|
| Water inside city limits | Monthly minimum $8.21 includes 1,000 gallons; usage over 1,000 gallons is $2.00 per 1,000 gallons. | Basic city-limit water users pay minimum plus usage above included gallons. |
| Sewer inside city limits | Monthly minimum $5.46 includes 1,000 gallons; usage over 1,000 gallons is $1.53 per 1,000 gallons. | Sewer charges are based on water usage. |
| Water outside city limits | Monthly minimum $16.64 includes 1,000 gallons; usage over 1,000 gallons is $2.88 per 1,000 gallons. | Outside-city water has a higher minimum and usage rate. |
| Wholesale water | All gallons at $1.58 per 1,000 gallons. | Applies to wholesale water users, not standard residential bills. |
| Bulk water purchasers | Monthly minimum $31.27 includes 1,000 gallons; usage over 1,000 gallons is $1.58 per 1,000 gallons. | Different schedule for bulk purchasers. |
| Sanitation inside city limits | $14.11 per month for residential customers inside city limits. | Appears as a monthly sanitation pickup charge. |
| Optional sanitation outside city limits | Outside-city customers may add sanitation pickup to monthly water bills for $20.47. | Optional outside city limits; confirm before setup. |
Ozark Water Deposits, Water Tap Fees and Sewer Tap Fees
| Fee type | Official detail | Practical note |
|---|---|---|
| Home / business owner deposits | $75.00 listed under meter deposits. | Confirm exact deposit with office before applying. |
| Renters / bulk water users deposit | $75.00 listed under meter deposits. | Deposit plus application is required before service begins. |
| 3/4-inch water tap | $1,000 city / $1,100 outside city. | Ask whether property is city or outside city before budgeting. |
| 1-inch water tap | $1,500 city / $1,600 outside city. | Confirm meter/tap size before payment. |
| 2-inch water tap | $3,000 city / $3,100 outside city. | Large service; call before planning work. |
| Larger than 2-inch tap | $2,378 plus actual cost, city or outside city. | Actual cost can change project budget. |
| Street cut for water tap | $500.00 | Extra cost when applicable. |
| 4-inch sewer tap | $400.00, city only. | Sewer service is city-limit only. |
| 6-inch sewer tap | $700.00, city only. | Confirm sewer availability before work. |
| Street cut for sewer tap | $500.00 | Extra cost when applicable. |
How to Read Your Ozark Water Meter and Check for a Possible Leak
Find the meter box near the street
The official meter page says the meter box is generally toward the front of the property near the street, often in a direct line with the main outside faucet. It is usually in a concrete box marked “water.”
Open carefully and lift the protective cap
The official page says to remove the lid with a tool such as a large screwdriver, then lift the protective cap on the meter. Do not open the box if it is unsafe, flooded or in traffic.
Read the numbers left to right
Read the number display from left to right and include the stationary zero. Residential meter dial rotation measures 10 gallons.
Compare with the bill
Charges are rounded to the nearest thousand gallons or hundred cubic feet used during the billing period. Compare your reading to the bill’s current or present reading.
Use the reading to decide what to do next
If your reading is much higher than the bill, check for leaks or heavy use. If it is much lower than the bill, contact the office so staff can help determine the problem.
Hydrant Flushing: Low Pressure or Discolored Water in Ozark
The official recent-news page says hydrant flushing is performed to remove sediment or stagnant water, test fire hydrant operation, improve distribution-system water quality and ensure high-quality water delivery.
What you may notice
Residents may experience low pressure and discoloration during flushing.
What to do
The official notice says discolored water can be removed from pipes by running the cold water tap for a few minutes.
Ozark Water Quality Report and Alerts
The Ozark Water Department provides a Consumer Confidence Report that explains where the water comes from and what is in it. The official water quality page lists the 2025 CCR and prior reports, and the home page includes alert signup for email or text updates.
Open the water quality report
Use the official Water Quality Report page to view the most recent Consumer Confidence Report.
Request a hard copy if needed
The official page says customers can call the office and staff will assist with the report.
Subscribe to alerts
The official site offers email/text alerts. This is useful for service notices, flushing updates and urgent water information.
Before Calling Ozark Water Department: 60-Second Checklist
| Have ready | Why it matters |
|---|---|
| Customer account number | Needed for PayClix, billing questions and account lookup. |
| Service address | Needed for repair, billing, meter and new-service questions. |
| Payment confirmation | Needed if online, bank bill pay, mail or drop-box payment has not posted. |
| Meter reading | Useful for high bill, leak check or reading dispute. |
| Water Service Application | Needed before new service can begin. |
| Deposit/tap question | Deposit, tap fee and sanitation rules depend on property status and service type. |
| Leak or flushing details | Location, time, color/pressure issue and photos help staff respond faster. |
Ozark Water Department Map and Office Visit Checklist
Use this map for the official office at 2910 W. Commercial Street, Ozark, AR 72949. Call first if you need a specific form, deposit amount, tap fee, meter issue or payment posting review.
Ozark Water Department
Address: 2910 W. Commercial Street, Ozark, AR 72949
Phone: 479-667-3554
Office hours: Monday-Friday, 8:00 AM-4:30 PM
Ozark Water Bill, Meter Reading and Leak-Check Video Help
No verified official Ozark Water Department direct YouTube video ID is available for a clean embed here, so this page uses a safe resource card instead of a broken YouTube search iframe.
Visual Help for Meter Reading and Leak Checks
Videos can help users understand meter reading, leak checks and online payment basics. Final payment, rate, tap fee and service rules should still come from the official Ozark Water Department pages.
Find Related Water Meter and Bill Pay Videos
Search for general municipal water meter reading, leak checking and online utility bill payment guidance.
https://www.youtube-nocookie.com/embed/VIDEO_ID. Do not use YouTube search-list iframe embeds.
Official Ozark Water Department Links Used in This Guide
Ozark Water Department Home
Main official site for mission, contacts, bill payment, reports, alerts and department resources.
Open Home PageBill Payment
PayClix, mail payment, ACH draft, drop box and bank bill pay instructions.
Open Bill PaymentNew Service Request
Water Service Application and ACH Bank Draft Form access.
Open New ServiceRates and Policies
Water rates, sewer rates, meter deposits, tap fees and sanitation details.
Open RatesWater Quality Report
Consumer Confidence Report / CCR access and prior reports.
Open CCR ReportsAll Forms and Reports
Customer Service Policy, ACH Bank Draft Form and Water Service Application.
Open FormsContact Page
Contact form for customer support, billing, repair and meter reading.
Open ContactOzark Water Department FAQs
What is the Ozark Water Department phone number?
The main number is 479-667-3554. The official site lists this number as available 24 hours / 7 days a week.
Where is Ozark Water Department located?
The office is at 2910 W. Commercial Street, Ozark, AR 72949.
What are Ozark Water Department office hours?
The official location page lists office hours as Monday-Friday, 8:00 AM to 4:30 PM.
How do I pay my Ozark water bill online?
Use the official Bill Payment page and click Pay Your Bill Now. You need the customer account number from your bill and must follow the PayClix instructions.
Where do I mail my Ozark water payment?
Mail payment with your payment coupon to Ozark Water Department, PO Box 513, Ozark, AR 72949.
Does Ozark Water Department offer automatic bank draft?
Yes. Complete the ACH Bank Draft Form and submit it with a voided check. The official page says there is no setup fee or charge for this method.
How do I start new water service in Ozark AR?
Pick up or download the Water Service Application. The official rates page says a deposit plus completed application must be submitted before service can begin.
What is the Ozark Water Department deposit?
The official rates page lists meter deposits as $75.00 for home/business owners and renters/bulk water users. Confirm the current deposit with the office before applying.
How do I read my Ozark water meter?
Find the meter box near the street, lift the meter cap, read the number display from left to right and include the stationary zero. Compare that reading with the current reading on your bill.
Why is my Ozark water discolored after hydrant flushing?
The hydrant flushing notice says residents may experience low pressure and discoloration, but discoloration does not affect safety. Run the cold water tap for a few minutes to clear pipes, then call 479-667-3554 if questions remain.
Best Way to Handle an Ozark Water Department Task
Most Ozark water tasks become easier when you choose the correct route first. Payments need the account number, new service needs the application and deposit, tap work needs fee confirmation, and high-bill questions should begin with a meter reading before calling the office.
Editorial note: This independent guide summarizes official Ozark Water Department resources for easier public use. Rates, fees, deposits, tap fees, payment links, processing fees, office hours, forms, CCR documents, alerts and policies can change. Confirm final details directly on the official Ozark Water Department website before paying, applying, mailing documents or making service decisions.