Los Angeles Transportation Water Department 2026: Phone, Address & Hours

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LADOT parking tickets, permits, meters, DASH, MyLA311, traffic control and service requests

Los Angeles Department of Transportation 2026: Parking Tickets, Permits, DASH & Service Requests

Los Angeles Department of Transportation searches usually come from a real deadline: a parking citation is due, a residential permit needs proof documents, a meter is not working, a vehicle was booted, a driveway is blocked, a DASH route or LAnow ride is needed, or a traffic signal problem must be reported before it becomes dangerous. This LADOT guide turns the official City pages into one scan-first action page with payment links, phone numbers, service-request routes, permit documents, public service centers, transit options and practical scripts.

🏢 LADOT HQ: 213-972-8470 🎫 Parking hotline: 866-561-9742 🚦 Traffic control: 213-485-4184 🅿️ Permit info: 213-473-8260 📲 MyLA311: 3-1-1
Quick answer board

Choose the LADOT Task You Actually Need

🎫 Pay or contest citation Use LADOT Parking / Parking Violations Bureau online, PayTix, phone, mail or Public Service Center routes.
🅿️ Get parking permit PPD, OPD and oversize permits require ID, residency proof and vehicle or household details.
🚦 Report traffic or parking issue Use MyLA311 for city service requests; urgent traffic signal or parking enforcement issues have direct dispatch numbers.
🚌 Ride LADOT Transit DASH, Commuter Express, Cityride and LAnow use LADOT Transit pages and apps for routes, fares and real-time info.
Official route: Use LADOT for department services, LADOT Parking for parking citations and permits, Service Requests for MyLA311 reporting, and LADOT Transit for DASH, Commuter Express, Cityride and LAnow.
Official LADOT contacts Pay parking citation Contest citation Public service centers Residential parking permits Parking meters Parking enforcement Booted / towed vehicles MyLA311 requests Traffic signals and signs DASH and transit Business fees and temporary signs District offices Call scripts Map Official links FAQs
Important: This is a transportation guide, not a water utility guide. For LADOT tasks, use LADOT, LADOT Parking, MyLA311 and LADOT Transit official pages rather than water-billing contacts.
Official contacts

Los Angeles Department of Transportation Contacts That Matter

Need Official detail Use this when…
LADOT headquarters 100 S. Main St., 10th Floor, Los Angeles, CA 90012; 213-972-8470 Department-level contact, general LADOT routing, official address reference.
TDD / fax TDD 213-977-7032; Fax 213-972-8410 Accessibility or fax routing is required.
Parking citation customer care 866-561-9742 Pay citation, contest citation, initial review, hearing, citation status, boot/tow citation questions.
Citation TTY 213-623-7046 TTY TTY support for citation payment route.
Parking Permit Division 213-473-8260 Preferential, overnight, visitor, guest or oversize parking permit questions.
Broken parking meter 877-215-3958 Meter accepts neither coins nor credit card, or meter payment hardware fails.
Parking enforcement dispatch 818-374-4823 or 213-485-4184 Blocked driveway, parking violations, bike lane obstruction by vehicle, urgent traffic officer assistance.
Abandoned vehicle 800-222-6366 Report abandoned vehicle with location, plate, make and color.
Booted vehicle PayLock 24-hour helpline: 855-288-2642 Vehicle has been booted for delinquent citations.
Temporary no parking signs Special Traffic Control Division: 213-485-2298 Requesting or asking about temporary no parking / tow-away signs.
Transit customer service 201 N Los Angeles St. #16; phone uses 213, 310 or 818 area code + 808-2273 LADOT Transit customer support, walk-in or phone transit help.
Routing tip: Do not call LADOT headquarters for every task. Parking citations and permits use LADOT Parking / Parking Violations Bureau. City service requests use MyLA311. DASH and Cityride use LADOT Transit.
At a glance

LADOT Quick Facts for Searchers

🏢 Headquarters 213-972-8470 100 S Main St
🎫 Parking hotline 866-561-9742 24-hour customer care
🧾 Citation card fee $2.00 Web / phone / app
🅿️ Permit info 213-473-8260 PPD / OPD / OVRA
🚌 DASH fare $0.50 cash $0.35 TAP
Best first step: Use the task table below. LADOT has many divisions, so the right phone number depends on whether you need a citation, permit, meter, enforcement, transit, traffic signal, service request or project/fee route.
Parking citations

How to Pay a Los Angeles Parking Citation Through LADOT

LADOT says parking citation payments can be made online, via PayTix, in person, by phone or by mail. Use the citation number exactly as printed.

1

Start from the official LADOT citation page

Open Pay Your Parking Citation or LADOT Parking Pay a Citation.

2

Choose online, app, phone, in person or mail

Online and app payment are the fastest. Phone payment is available through the parking citation hotline, and in-person payment is available at Public Service Centers.

3

Expect card processing fee

LADOT lists a $2.00 processing/convenience fee for web, phone and app citation card transactions.

4

Save proof immediately

Save confirmation, citation number, license plate, paid amount, date, payment method and any receipt from a Public Service Center.

Payment route Official detail Best use / warning
Online LADOT / Parking Violations Bureau online payment route. Fastest citation payment; start from official LADOT link.
PayTix app LADOT Payment Portal / PayTix app route. Mobile payment and citation lookup.
Phone 866-561-9742; TTY 213-623-7046; phone staff hours listed 8 a.m.-5 p.m. Monday-Friday, with automated credit card payment available 24/7. Pay by phone or ask citation questions.
In person Public Service Centers accept cash, check, money order, cashier’s check, credit or debit card for parking citations. Use if you need proof, boot/tow follow-up or receipt handling.
Mail Check, money order or cashier’s check only. Do not send cash or credit card numbers by mail. Use citation number on check/money order and allow delivery time.
Late penalty warning: LADOT Parking says late penalty fees and additional sanctions are assessed if payment is not received on or before the due date required under California Vehicle Code rules.
Contest citation

How to Contest a Los Angeles Parking Citation

Use the official LADOT Parking contest route if you believe the citation was issued incorrectly. Do not ignore the citation while deciding; deadlines matter.

Contest step Official idea What to prepare
Initial Review LADOT Parking describes citation contesting as a tiered process beginning with an Initial Review. Citation number, plate, photos, permit proof, meter receipt, street sign photos, payment proof.
Administrative Hearing If the Initial Review does not resolve the issue, the next level is an Administrative Hearing route. Everything from Initial Review plus written argument and supporting documents.
Court appeal California citation appeal processes can proceed beyond the administrative level if requirements are met. Administrative decision, filing deadline, court fee rules and copies of all evidence.
Official link: Use Contest a Parking Citation and follow the steps before the deadline shown on your citation.
Evidence checklist: Photograph the sign from driver view, curb color, meter number, posted time limit, permit, license plate, receipt, app transaction and any obstruction or confusing signage.
Public service centers

LADOT Parking Public Service Centers

Use a Public Service Center when you need in-person citation payment, permit help, boot/tow documentation, or a receipt that must be shown to resolve a vehicle issue.

Public Service Center Address Use this for…
Downtown 312 W 2nd Street, Los Angeles, CA 90012 Citation payment, parking service help, in-person follow-up.
Mid-Wilshire 3333 Wilshire Blvd., Suite 3337, Los Angeles, CA 90010 Citation payment and parking support in Mid-Wilshire.
Van Nuys 6309 Van Nuys Blvd., Suite 103, Van Nuys, CA 91401 Valley in-person parking service support.
West Los Angeles 1575 Westwood Blvd., Suite 100B, Los Angeles, CA 90024 Westside citation and parking support.
In-person payment note: LADOT says motorists may make citation payments at these locations with cash, checks, money orders, cashier’s checks, or credit/debit cards.
Parking permits

Los Angeles Residential, Visitor, Guest, Overnight and Oversize Parking Permits

LADOT Parking Permits manages permit programs such as Preferential Parking Districts, Overnight Parking Districts and Oversize Vehicle Restricted Areas.

Permit type What it means What to check
Preferential Parking District Posted regulations limit parking by vehicles without permits to reduce non-resident parking impact. Whether your block is inside a posted PPD and which permit types are available.
Overnight Parking District Posted regulations limit parking without permits between 2:00 a.m. and 6:00 a.m. Whether your address is in an OPD and what vehicle documentation is required.
Oversize Vehicle Restricted Area Limits oversize vehicle parking without permits between 2:00 a.m. and 6:00 a.m.; LADOT describes oversize as over 22 feet in length or over 84 inches in height. Vehicle size, district eligibility, overnight restrictions and permit rules.
Visitor permits Visitor permits are generally purchased for four-month periods. Visitor permits may only be available if signs are posted on the resident’s block.
Guest permits One-day guest permits are available for qualified districts. LADOT FAQ says daily maximum can be 25 one-day guest permits.

Documents Often Needed for LADOT Parking Permits

Document Official examples Practical tip
Photo ID Driver’s license if it lists your home address in the district, or other accepted photo ID route. Name and address should match permit application when possible.
Proof of residency Property tax bill or rental/lease agreement in your name. Use current signed lease or official property document.
Auxiliary bill Cable, landline telephone, internet, home/renters insurance, gas, water or electric. Use recent bills showing your district address.
Vehicle registration Vehicle must be registered in applicant’s name at an address in the parking district for annual permits. Fix DMV address issues before applying when possible.
Official links: Use LADOT Parking Permits or the online services permit links. Permit Division service and information phone: 213-473-8260.
Parking meters

LADOT Parking Meters, ParkMobile, PARK SMARTER and Broken Meter Rules

LADOT operates more than 35,000 metered parking spaces across Los Angeles and supports mobile payment at designated meters through PARK SMARTER and ParkMobile.

Meter issue Official rule / route What to do
Pay by app LADOT partners with PARK SMARTER and ParkMobile at designated smart meters. Use the zone/meter information displayed at the meter and verify license plate/session time.
Meter accepts no coins LADOT FAQ says if the meter does not accept coin payments, you must pay with credit card. Try credit card or approved mobile payment if available.
Meter accepts no card If the meter does not accept credit card, you must pay with coins. Try coins before assuming free parking.
Meter accepts neither coins nor card LADOT says the meter is officially broken only if it accepts neither coins nor credit cards. You may park up to the posted time limit, then report the broken meter.
Report broken meter Report online, through 311, or call meter hotline 877-215-3958. Record meter number, street, block, side of street and issue details.
Parking defense tip: If you later need to contest a citation, your best evidence is the meter number, a timestamped photo/video of failed payment attempts, the posted time limit and the broken-meter report confirmation.
Enforcement

Parking Enforcement, Blocked Driveways, Abandoned Vehicles and Bike Lane Issues

Use the right route based on whether the problem is active enforcement, abandoned vehicle, broken meter, or general City maintenance.

Problem Official route What to have ready
Blocked driveway or parking violation Dispatch center: 818-374-4823; LADOT also lists 213-485-4184 for enforcement dispatch. License plate, vehicle make/color, exact location, zip code, block and cross street.
Vehicle parked or stalled in bike lane LADOT Parking Enforcement / traffic officer route. Vehicle plate, location, direction of travel, photo if safe.
Abandoned vehicle 800-222-6366 Monday-Friday 8 a.m.-5 p.m.; online option also available. Vehicle location, plate, make and color.
Disabled placard abuse LADOT Parking online services list disabled placard abuse reporting. Location, plate, description and safe documentation.
Broken meter 877-215-3958 or online report. Meter number, location, issue and payment attempt details.
Safety note: Do not confront drivers or stand in traffic for photos. Report the location and vehicle details safely.
Booted or towed

What to Do If Your Vehicle Was Booted or Towed in Los Angeles

LADOT’s FAQ says vehicles with five or more delinquent parking citations may be eligible to be booted or towed. Boot removal requires more than just paying one ticket.

Situation Official detail What to do
Booted vehicle Contact PayLock 24-hour helpline at 855-288-2642. Ask total amount due, proof of registration requirement and release timing.
Five or more overdue citations LADOT says vehicle may be eligible for boot or tow. Pay or resolve delinquent citations immediately.
Boot fee FAQ lists $150 boot fee, plus all fines and late fees. Confirm current amount with PayLock/PVB before paying.
Vehicle towed Determine which Official Police Garage has the vehicle. Use official police garage lookup route and call garage for release details.
Paid at DMV LADOT FAQ says visit Public Service Center with itemized receipt. Bring receipt and photo ID to a Public Service Center.
Boot/tow warning: Do not wait until registration renewal or vehicle release day. Citation late fees, boot fees, tow storage and proof requirements can stack quickly.
MyLA311

How to Submit LADOT and City Transportation Service Requests

LADOT says all City services are available through MyLA311. Use this for non-emergency service requests and routine street/transportation issues.

1

Open MyLA311

Use the LADOT Service Requests page or submit directly through MyLA311.

2

Choose the exact request type

Use the closest category: broken meter, missing/faded signs, faded curb paint, street maintenance, abandoned vehicle, pothole, street light or related City request.

3

Add exact location

Include street address, block, cross street, side of street, zip code, photo and a short description.

4

Save the service request number

If you later contact a district office, LADOT asks users to confirm the service request location number from the email confirmation.

Good request example: “Faded red curb at 123 Main St, west side of street, between 1st and 2nd, Los Angeles 90012. Paint is unreadable and causing parking confusion. Photo attached.”
Traffic signals and signs

Traffic Signal, Sign, Curb Paint and Safety Issue Routing

LADOT separates routine maintenance from urgent safety problems. Use emergency routing only when the problem is creating immediate traffic safety risk.

Issue Official route What to say
Malfunctioning, flashing, damaged, dark or knocked-down traffic signal creating safety issue Traffic Control Communications Center: 213-485-4184 “Traffic signal safety issue at [intersection]. Signal is [dark/flashing/damaged].”
Missing stop sign or yield sign / malfunctioning signal maintenance 213-485-4184 or 818-374-4823 “Missing/damaged sign at [location], creating [hazard].”
Missing or damaged signs, faded/missing striping, faded/missing curb paint Call 311 or submit MyLA311. Use exact location, street side and photo.
Street lights 311 or 213-473-3231; LADOT notes street lights are different from traffic signals. “Street light out at [location], pole number if visible.”
Storm-related emergency 213-473-8410 or 800-996-2489 Report flooding/storm damage location and hazard.
Safety warning: If a signal is down and traffic is unsafe, report by phone immediately. Do not rely only on a routine online service request.
LADOT Transit

DASH, Commuter Express, Cityride and LAnow

LADOT Transit operates neighborhood, commuter and assistance programs. Use LADOT Transit for schedules, apps, rider alerts and route-specific support.

Transit service Official detail Best use
DASH Frequent neighborhood bus service downtown and in 27 neighborhoods across Los Angeles. Short local trips and connections to Metro, Metrolink and rail.
DASH fare 50 cents cash, 35 cents TAP, 25 cents seniors/disabled. Access cardholders, Cityride cardholders and students with Metro Reduced Fare TAP ride free. Budget local transit option.
Commuter Express Limited-stop commuter bus service to Downtown LA and other major centers. Longer commute trips with fewer stops.
Cityride Transportation assistance program for individuals age 65+ and qualified persons with disabilities residing in the City of LA and select LA County areas. Reduced-cost Dial-A-Ride, permitted taxi rides and free DASH rides for eligible participants.
LAnow On-demand shared ride service with pick-up/drop-off spots within a few blocks; reserve via app or phone 818-493-6211. On-demand local mobility in covered areas.
Transit customer service 201 N Los Angeles St. #16; phone assistance 6:30 a.m.-7 p.m.; walk-ins 6:30 a.m.-6 p.m. Transit fare, route, program, complaint or customer support.
Official transit links: Use LADOT Transit, LADOTTransit.com, and the route-specific app/real-time pages linked there.
Business and temporary signs

LADOT Business Fees, Temporary No Parking and Street Usage Payments

LADOT’s business-fee page says online payments are available for certain fees, but the site does not process the initial request. Start the service process with the appropriate LADOT office before paying.

Fee / task Official payment category Practical warning
Developer fees Traffic mitigation fees. Begin request with proper LADOT office first.
Traffic control service fees Traffic officers, venues, farmers markets, street closures and similar uses. Do not pay until you know exact fee and reference details.
Temporary sign posting fees Temporary signs only, no traffic control. For questions, call Special Traffic Control Division at 213-485-2298.
Traffic records fees Reproduction of plans, surveys and work orders. Use public records/traffic records route before paying.
Valet parking operator fees Valet parking operator fee payment. Confirm permit/fee status before payment.
Other fees Parking deficiency space fees, meter space labor costs and meter loss recovery. Pay only after LADOT gives correct category and amount.
Official payment page: Use LADOT Fees after the appropriate LADOT office has started or confirmed your request.
District offices

LADOT District Offices and Neighborhood Transportation Routing

LADOT maintains district offices throughout Los Angeles, but the department asks users to submit a service request first and check the email for the service request location number before following up.

District Phone / email Use after…
Southern District 310-732-4599; ladot.southerndistrict@lacity.org Submitting service request and receiving confirmation.
Central District 213-972-4990; ladot.centraldistrict@lacity.org MyLA311 / myLADOT service request is submitted.
Hollywood-Wilshire 323-957-6843; ladot.hollywooddistrict@lacity.org You have a service request number or district-specific transportation concern.
Western 310-575-8138; ladot.westerndistrict@lacity.org Service request has been filed.
West Valley 818-774-4306; ladot.westvalleydistrict@lacity.org Service request is tied to West Valley area.
East Valley 818-374-4688; ladot.eastvalleydistrict@lacity.org Service request is tied to East Valley area.
Follow-up rule: Submit the service request first. Then use the confirmation number and district location details when contacting LADOT district staff.
Call scripts

What to Say When Calling LADOT or LADOT Parking

Situation Call / use Say this
Parking citation payment 866-561-9742 “I need to pay or confirm a parking citation. Citation number is [number], plate is [plate].”
Contest citation LADOT Parking contest page “I am requesting an Initial Review and attaching evidence for citation [number].”
Residential parking permit 213-473-8260 “I need to apply for a [PPD/OPD/guest/visitor/oversize] permit for [address/district]. What documents are required?”
Blocked driveway 818-374-4823 or 213-485-4184 “A vehicle is blocking my driveway at [address]. Plate is [plate], make/color [details].”
Broken parking meter 877-215-3958 “Meter [number] at [location] accepts neither coins nor card. I attempted [details].”
Booted vehicle 855-288-2642 “My vehicle was booted. Plate [plate], location [location]. I need total amount and release instructions.”
Traffic signal safety issue 213-485-4184 “Traffic signal at [intersection] is [dark/flashing/damaged/down] and creating a safety issue.”
Temporary no parking signs 213-485-2298 “I need information about temporary no parking/tow-away signs for [address/event/date].”
DASH / transit help Area code 213/310/818 + 808-2273 “I need help with LADOT Transit route/fare/service for [route or program].”
Best call prep: Keep citation number, license plate, vehicle make/color, exact address/cross street, meter number, permit district, service request number, photos and callback number ready.
Map

LADOT Headquarters Map and Visit Checklist

LADOT headquarters is listed at 100 S. Main St., 10th Floor, Los Angeles, CA 90012. For parking citation payment or permit help, use the Public Service Centers and LADOT Parking pages rather than assuming headquarters is the right walk-in office.

Los Angeles Department of Transportation Headquarters

Use this map for LADOT headquarters reference. Citation and permit tasks may require LADOT Parking or Public Service Centers instead.

Open LADOT Directions Call LADOT HQ
Visit checklist: Confirm the right office first. Bring citation number, plate number, photo ID, proof of residency, vehicle registration, permit documents, service request number or payment receipt depending on the task.
FAQs

Los Angeles Department of Transportation FAQs

What is LADOT?

LADOT is the Los Angeles Department of Transportation. It leads transportation planning, project delivery and operations in the City of Los Angeles and manages services such as parking, permits, safety projects, traffic control and LADOT Transit.

What is the LADOT headquarters phone number?

LADOT headquarters phone is 213-972-8470. The headquarters address is 100 S. Main St., 10th Floor, Los Angeles, CA 90012.

How do I pay a Los Angeles parking ticket?

Use the official LADOT Pay Your Parking Citation page, LADOT Parking payment portal, PayTix, phone payment at 866-561-9742, in-person Public Service Centers or mail payment route.

What is the parking citation processing fee?

LADOT lists a $2.00 processing or convenience fee for citation payments made through web, phone and app using Visa or MasterCard.

How do I contest a Los Angeles parking citation?

Use the official LADOT Parking contest page and begin with an Initial Review. Submit citation number, plate, photos, sign/meter evidence, permit proof and any payment receipt before the deadline.

What is the LADOT parking permit phone number?

The LADOT Online Services page lists the Parking Permit Division service and information number as 213-473-8260.

What documents do I need for a Los Angeles parking permit?

Permit applicants generally need photo ID and two proofs of residency. Examples include driver’s license, property tax bill, rental/lease agreement and auxiliary bills such as cable, internet, insurance, gas, water or electric.

How do I report a broken parking meter?

Report a broken meter online, through 311, or call the meter hotline at 877-215-3958. LADOT says a meter is officially broken only if it accepts neither coins nor credit cards.

Who do I call for a blocked driveway in Los Angeles?

Call LADOT parking enforcement dispatch at 818-374-4823. LADOT Online Services also lists 213-485-4184 for Parking Enforcement Dispatch Center routing.

How do I report an abandoned vehicle?

LADOT FAQ lists 800-222-6366 for abandoned vehicle reporting Monday-Friday, 8 a.m.-5 p.m., with an online option also available.

What do I do if my vehicle is booted?

Contact PayLock’s 24-hour helpline at 855-288-2642. LADOT says vehicles with five or more delinquent citations may be booted or towed, and the FAQ lists a $150 boot fee plus all fines and late fees.

How do I submit a LADOT service request?

Use MyLA311 online, dial 3-1-1, or use the MyLA311 app. Include the exact address, cross street, photo and short description.

What is the number for urgent traffic signal safety issues?

LADOT FAQ lists the Traffic Control Communications Center at 213-485-4184 for malfunctioning, flashing, damaged, dark or knocked-down traffic signals causing safety issues.

What are DASH bus fares?

LADOT lists DASH fares as 50 cents cash, 35 cents with TAP and 25 cents for seniors and disabled riders. Access cardholders, Cityride cardholders and students with Metro Reduced Fare TAP cards ride free.

Final takeaway

Best Way to Handle a LADOT Task

Use this route: Parking citation → LADOT Parking / 866-561-9742. Permit → LADOT Parking Permits / 213-473-8260. Broken meter → 877-215-3958 or MyLA311. Blocked driveway → 818-374-4823. Booted vehicle → 855-288-2642. Service request → MyLA311 / 3-1-1. Traffic signal safety issue → 213-485-4184. DASH and transit → LADOT Transit.

The fastest LADOT result comes from choosing the right division first. Parking citations, permits, meters, enforcement, booted vehicles, transit, temporary signs and traffic-signal hazards are handled through different official routes, so use the task-specific link or phone number instead of calling the main headquarters for everything.

Editorial note: This independent guide summarizes official Los Angeles Department of Transportation, LADOT Parking, MyLA311 and LADOT Transit resources for easier public use. Phone numbers, payment fees, permit rules, enforcement procedures, transit fares, office hours, service-center details and online links can change. Confirm final details directly on official ladot.lacity.gov, ladotparking.org, lacity.gov and ladottransit.com pages before paying, contesting, applying, reporting, appealing, traveling or visiting an office.

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