Cleburne Water Department Director, Water Staff, City Council Members and Utility Billing Contact Guide
If you need the Cleburne Water Department director, Water / Wastewater Utilities staff, Utility Billing staff, City Council members, board-style governance route, bill pay contact, water leak phone number or after-hours sewer emergency number, this guide gives you the official contact path.
City of Cleburne Water / Wastewater Utilities handles water and sewer field operations, while Utility Billing handles bills, accounts, online payments and service restoration. The broader department leadership route is through Public Works.
👤 Director, staff, billing or governance?
Department-level route: Jeremy Hutt, Public Works Director, phone 817-556-8884.
Water / sewer problem: Call Water / Wastewater Utilities at 817-645-0946 during regular hours.
Water bill / account: Call Utility Billing at 817-645-0919 or use the official payment page.
Cleburne Water Department Director, Staff and Office Quick Facts
The official staff directory lists Jeremy Hutt as Public Works Director. Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031, with phone 817-645-0946.
Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033, with phone 817-645-0919. The City payment page says customers can pay by phone at 866-341-9322 and use 817-645-0972 for after-hours water or sewer issues.
What This Cleburne Water Department Staff Guide Covers
City of Cleburne Public Works Director
The official staff directory lists Jeremy Hutt as Director of Public Works. The listed phone number is 817-556-8884.
For normal customer water bills, late payments, online account access, payment posting or service restoration, start with Utility Billing instead of the director’s office. For water or sewer field problems, start with Water / Wastewater Utilities.
Jeremy Hutt
Director of Public Works for City of Cleburne.
817-556-8884Kent Conner
Assistant Public Works Director / City Engineer route shown on Public Works pages.
Public WorksCleburne Water / Wastewater Utilities Staff Contacts
The official Water / Wastewater Utilities staff directory lists staff connected with water utilities, water distribution, treatment, wastewater treatment and environmental support.
| Staff member | Official title | Phone | Best use |
|---|---|---|---|
| James Randell | Water Utilities Superintendent | 817-645-0957 | Water utilities operations routing. |
| Ron Taylor | Water Distribution Supervisor | 817-645-0946 | Water distribution and field routing. |
| Matthew Davis | Wastewater Treatment Plant Supervisor | 817-645-0946 | Wastewater treatment plant routing. |
| Carlos Bustamante | Water Treatment Plant Supervisor | 817-556-8873 | Water treatment plant routing. |
| Justin Ward | Wastewater Treatment Plant Assistant Supervisor | 817-645-0946 | Wastewater plant support routing. |
| Leland Peffley | Environmental Coordinator | 817-556-8883 | Environmental coordination questions. |
| Michael McBroom | Environmental Specialist | 817-645-0944 | Environmental specialist routing. |
| Cynthia Moore | Senior Secretary of Water Utilities | 817-645-0946 | Water Utilities administrative support. |
Cleburne Utility Billing Staff Contacts
Utility Billing handles water, sewer and sanitation billing records, account collection and payment-related customer service. The official staff directory lists the Utility Billing office at 418 W Henderson St with phone 817-645-0919.
| Staff member | Official title | Phone | Best use |
|---|---|---|---|
| Gina Jackson | Utility Billing Manager | 817-645-0918 | Billing manager / account escalation. |
| Sharon Jones | Utility Billing Senior Clerk | 817-645-0921 | Billing clerk support. |
| Carrie Robertson | Utility Billing Senior Clerk | 817-645-0920 | Billing clerk support. |
| Triniti Blocker | Utility Billing Clerk | 817-641-3324 | Billing counter/account support. |
| Heather Duckworth | Utility Billing Clerk | 817-645-0994 | Billing counter/account support. |
Cleburne Water Department Board Members: City Council Governance
Cleburne’s official City Council page says the Council consists of a mayor and four council members serving two-year terms. Council members are elected by single-member districts, and the mayor is elected at-large.
For users searching “water board members,” the practical route is the City Council for public policy, rates, budget, ordinances and governance. Normal water bills, payments, leaks and service restoration should go to City staff first.
| Official | Role | Term shown | When this matters for water users |
|---|---|---|---|
| Scott Cain | Mayor | 2024-2026 | Policy, public meetings, governance. |
| Derek Weathers | Councilmember, SMD 1 | 2024-2026 | District and governance matters. |
| Blake Jones | Councilmember, Mayor Pro Tem, SMD 2 | 2025-2027 | District and governance matters. |
| Oliver Cozby | Councilmember, SMD 3 | 2025-2027 | District and governance matters. |
| John Warren | Councilmember, SMD 4 | 2024-2026 | District and governance matters. |
Cleburne Water / Wastewater Utilities Office, Phone and Hours
The Water / Wastewater Utilities staff directory lists the physical address as 10 N Robinson, Cleburne, TX 76031, with phone 817-645-0946. Public Works pages list regular hours as Monday through Friday, 8 a.m. to 5 p.m..
Water / Wastewater Utilities
Field support, leaks, repairs, water and sewer problem routing.
817-645-0946Public Works Department
Department-level support and water/wastewater service pages.
10 N. RobinsonCleburne Utility Billing, Online Bill Pay and Service Restoration
The official Utility Bill Payments page says customers can pay online, set up an account, view monthly billings, payment history and water consumption. It says customers with questions should call 817-645-0919 between 8 a.m. and 5 p.m., Monday through Friday.
The same page lists pay-by-phone at 866-341-9322. It also says if service is disconnected, customers need to contact the office at 817-645-0919 for restoration and should contact the office before 3 p.m. for same-day restoration; after 3 p.m. and before 5 p.m., an additional charge is listed.
Open official online payment
Use the official Utility Bill Payments page or the official Municipal Online Payments portal.
Call for payment/account help
Call 817-645-0919 if you have billing, portal, account, late status or restoration questions.
Use phone payment if preferred
Call 866-341-9322 to pay by phone and hear real-time balances and due dates.
Save confirmation
Keep your confirmation number, paid amount, account number and payment date until the City account updates.
Cleburne Water and Sewer Emergency Contact
The official Water and Wastewater Services page says customers can report water or sewer problems during regular hours by calling 817-645-0946. For after-hours water or sewer emergencies, call 817-645-0972.
Call regular-hours water line for non-emergency field issues
Call 817-645-0946 Monday through Friday, 8 a.m. to 5 p.m. for water or sewer problems.
Call after-hours emergency line when urgent
Call 817-645-0972 for after-hours water or sewer emergencies.
Give exact location
Provide service address, cross street, visible water/sewer issue, road hazard, start time and callback number.
Cleburne Water and Wastewater Services, Treatment and Public Works
Public Works pages show the Water and Wastewater Services route for field problems and the Water and Wastewater Treatment route for treatment plant context. Public Works Department contact is listed at 10 N. Robinson St., P.O. Box 677, Cleburne, TX 76033, with phone 817-556-8869.
The Water and Wastewater Treatment page states that wastewater treatment plant staff conduct various tests as required by EPA and TCEQ permits, monitor lift stations and adjust chemical dosages for the reuse water supply.
| Service area | Best contact route | Use it for |
|---|---|---|
| Water / sewer problem | 817-645-0946 | Regular-hours water/sewer problem reports. |
| After-hours emergency | 817-645-0972 | Urgent water or sewer emergency after hours. |
| Utility billing | 817-645-0919 | Bills, accounts, service restoration, payment support. |
| Public Works routing | 817-556-8869 | Public Works department support. |
| Council policy issue | City Council page | Public meetings, policy, governance and rates. |
Which Cleburne Water Issue Goes to Which Contact?
The fastest help comes from routing your issue correctly. A water bill issue and a water main issue are handled differently.
| Your issue | Best contact | Why |
|---|---|---|
| Water bill, online payment, account, reconnect | Utility Billing: 817-645-0919 | Billing staff handle accounts, payments and restoration. |
| Pay by phone | 866-341-9322 | City-listed automated pay-by-phone route. |
| Leak, repair, water or sewer problem during hours | 817-645-0946 | Water / Wastewater Utilities handles field routing. |
| After-hours water or sewer emergency | 817-645-0972 | City-listed after-hours emergency route. |
| Policy, rates, public meeting, governance | City Council | Council is the elected governance route. |
Checklist Before Calling Cleburne Water Department or Staff
Prepare the right details before calling. Staff can help faster when you already know whether your issue is billing, field service, emergency or governance.
| Check | What to prepare |
|---|---|
| Account number | Your Cleburne utility account number if calling about billing. |
| Service address | Full service address, unit number and customer name. |
| Issue type | Bill, payment, restoration, water leak, sewer problem, emergency or Council matter. |
| Payment proof | Confirmation number, payment date, amount and method. |
| Field issue details | Exact location, visible water, sewer backup, odor, pressure issue and start time. |
| Callback | Best phone number and email if staff needs follow-up. |
What to Say When Contacting Cleburne Water Staff or Council
A clear first sentence prevents your call from being routed between Billing, Water / Wastewater Utilities, Public Works and Council.
| Situation | Example wording | Best route |
|---|---|---|
| Billing/account | “I need help with my Cleburne utility bill or account.” | 817-645-0919 |
| Online payment issue | “I am having trouble using the online water bill portal.” | Utility Billing |
| Water or sewer problem | “I need to report a water or sewer problem at this exact location.” | 817-645-0946 |
| After-hours emergency | “I am reporting an after-hours water or sewer emergency.” | 817-645-0972 |
| Council / policy | “I want to raise a policy or public meeting concern with City Council.” | City Council page |
Cleburne Water / Wastewater Utilities and Utility Billing Office Map
Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031. Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033. Use the correct office based on your issue.
Water / Wastewater Utilities Office
Use this map for Water / Wastewater Utilities location. For bills and payments, use the Utility Billing office instead.
Utility Billing Office
Use this map for bill payment, account, service restoration and Utility Billing support.
Official Cleburne Water Department Staff, Council and Billing Links
Use these official City of Cleburne resources for Water / Wastewater Utilities staff, Utility Billing staff, City Council members, Public Works, bill payment, emergency routing and service pages.
Water / Wastewater Utilities Staff
Official staff directory for water utilities, distribution, treatment and wastewater staff.
Open Water StaffUtility Billing Staff
Official billing office staff, address and phone details.
Open Billing StaffPublic Works Director
Jeremy Hutt staff directory profile and director contact route.
Open Director ProfileCity Council
Mayor, Council members, terms, districts and public governance route.
Open City CouncilWater and Wastewater Services
Report water/sewer problems and after-hours emergency instructions.
Open ServicesUtility Bill Payments
Online payment, phone payment, in-person payment and restoration guidance.
Open Bill PaymentsMunicipal Online Payments
Official Cleburne online utility payment portal.
Open Payment PortalWater and Wastewater Treatment
Treatment page, Public Works contacts and water-related resource links.
Open Treatment PageCleburne Water Department Director, Staff and Board Members FAQs
Who is the Cleburne Public Works Director?
The official City staff directory lists Jeremy Hutt as Director of Public Works. The listed phone number is 817-556-8884.
What is the Cleburne Water / Wastewater Utilities phone number?
The Water / Wastewater Utilities staff directory lists phone 817-645-0946.
What is the Cleburne Utility Billing phone number?
The Utility Billing office phone is 817-645-0919.
Where is Cleburne Utility Billing located?
Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033.
Where is Cleburne Water / Wastewater Utilities located?
Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031.
Who are the Cleburne City Council members?
The official City Council page lists Scott Cain as Mayor, Derek Weathers as SMD 1 Councilmember, Blake Jones as Mayor Pro Tem and SMD 2 Councilmember, Oliver Cozby as SMD 3 Councilmember and John Warren as SMD 4 Councilmember.
Does Cleburne Water Department have a separate water board?
Official City pages show water and wastewater services under City departments and governance through the elected City Council. For policy, rates, budgets and public meetings, use the City Council route.
What number do I call for Cleburne water or sewer emergencies after hours?
For after-hours water or sewer emergencies, call 817-645-0972.
How do I pay a Cleburne water bill by phone?
The official Utility Bill Payments page says customers can pay by phone by calling 866-341-9322.
Who handles Cleburne water bill restoration after disconnection?
The City payment page says customers need to contact Utility Billing at 817-645-0919 to have service restored after disconnection.
Is this guide for Cleburne Texas?
Yes. This guide is for Cleburne, Texas and official City of Cleburne resources.
Best Way to Find Cleburne Water Department Staff in 2026
For water bills, accounts, payment problems, online payment access or service restoration, call 817-645-0919. For water or sewer problems during regular hours, call 817-645-0946. For after-hours water or sewer emergencies, call 817-645-0972.
For department-level Public Works contact, the official staff directory lists Jeremy Hutt as Public Works Director. For board-style governance questions, public meetings, rates, budgets or policy concerns, use the official Cleburne City Council route.
Editorial note: This guide is informational and helps Cleburne, Texas customers find official Water / Wastewater Utilities, Utility Billing, Public Works Director, staff and City Council resources faster. Staff names, Council members, phone numbers, office addresses, payment rules, restoration charges and department procedures can change, so always confirm final details directly on official cleburne.net pages before taking action.