Cleburne Water Department: Director, Staff & Board Members

2026 Cleburne TX water utilities director, staff, council, billing and emergency contact guide

Cleburne Water Department Director, Water Staff, City Council Members and Utility Billing Contact Guide

If you need the Cleburne Water Department director, Water / Wastewater Utilities staff, Utility Billing staff, City Council members, board-style governance route, bill pay contact, water leak phone number or after-hours sewer emergency number, this guide gives you the official contact path.

👤 Public Works Director: Jeremy Hutt 💧 Water / Wastewater: 817-645-0946 💳 Utility Billing: 817-645-0919 🚨 After Hours: 817-645-0972 🏛️ Mayor: Scott Cain
★ Quick Cleburne water staff finder
Who Do You Need at the City of Cleburne Water Department?

City of Cleburne Water / Wastewater Utilities handles water and sewer field operations, while Utility Billing handles bills, accounts, online payments and service restoration. The broader department leadership route is through Public Works.

Quick answer: For Water / Wastewater Utilities, call 817-645-0946. For Utility Billing and water bill account questions, call 817-645-0919. For after-hours water or sewer emergencies, call 817-645-0972. The official staff directory lists Jeremy Hutt as Director of Public Works.

👤 Director, staff, billing or governance?

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Department-level route: Jeremy Hutt, Public Works Director, phone 817-556-8884.

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Water / sewer problem: Call Water / Wastewater Utilities at 817-645-0946 during regular hours.

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Water bill / account: Call Utility Billing at 817-645-0919 or use the official payment page.

⚠️ Important: Do not contact City Council for a normal water bill, late payment or meter/account issue. Use Utility Billing first. Use Council for policy, rates, public meetings or governance concerns.
👉 This guide is for Cleburne, Texas. It is not for Johnson County special districts, Parker WSC, Bethesda Water Supply, or other Cleburne-area providers outside City service.
At a glance

Cleburne Water Department Director, Staff and Office Quick Facts

The official staff directory lists Jeremy Hutt as Public Works Director. Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031, with phone 817-645-0946.

Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033, with phone 817-645-0919. The City payment page says customers can pay by phone at 866-341-9322 and use 817-645-0972 for after-hours water or sewer issues.

👤DirectorJeremy HuttPublic Works
💧Water / Sewer817-645-0946Leaks / repairs
💳Billing817-645-0919Accounts / payment
📞Pay Phone866-341-9322Utility payment
🚨After Hours817-645-0972Emergency
Best user action: Use Utility Billing for bills and account issues, Water / Wastewater Utilities for water or sewer field problems, Public Works for department-level routing, and City Council only for governance or policy matters.
Page guide

What This Cleburne Water Department Staff Guide Covers

Director

City of Cleburne Public Works Director

The official staff directory lists Jeremy Hutt as Director of Public Works. The listed phone number is 817-556-8884.

For normal customer water bills, late payments, online account access, payment posting or service restoration, start with Utility Billing instead of the director’s office. For water or sewer field problems, start with Water / Wastewater Utilities.

Jeremy Hutt

Director of Public Works for City of Cleburne.

817-556-8884

Kent Conner

Assistant Public Works Director / City Engineer route shown on Public Works pages.

Public Works
Director-contact tip: Use the director route for broader Public Works department matters, not simple payment questions. Utility Billing is the faster route for water bill and account help.
Water staff

Cleburne Water / Wastewater Utilities Staff Contacts

The official Water / Wastewater Utilities staff directory lists staff connected with water utilities, water distribution, treatment, wastewater treatment and environmental support.

Staff member Official title Phone Best use
James RandellWater Utilities Superintendent817-645-0957Water utilities operations routing.
Ron TaylorWater Distribution Supervisor817-645-0946Water distribution and field routing.
Matthew DavisWastewater Treatment Plant Supervisor817-645-0946Wastewater treatment plant routing.
Carlos BustamanteWater Treatment Plant Supervisor817-556-8873Water treatment plant routing.
Justin WardWastewater Treatment Plant Assistant Supervisor817-645-0946Wastewater plant support routing.
Leland PeffleyEnvironmental Coordinator817-556-8883Environmental coordination questions.
Michael McBroomEnvironmental Specialist817-645-0944Environmental specialist routing.
Cynthia MooreSenior Secretary of Water Utilities817-645-0946Water Utilities administrative support.
Staff directory note: Staff names, titles and phone numbers can change. Use the official staff directory before publishing a future update.
Billing staff

Cleburne Utility Billing Staff Contacts

Utility Billing handles water, sewer and sanitation billing records, account collection and payment-related customer service. The official staff directory lists the Utility Billing office at 418 W Henderson St with phone 817-645-0919.

Staff member Official title Phone Best use
Gina JacksonUtility Billing Manager817-645-0918Billing manager / account escalation.
Sharon JonesUtility Billing Senior Clerk817-645-0921Billing clerk support.
Carrie RobertsonUtility Billing Senior Clerk817-645-0920Billing clerk support.
Triniti BlockerUtility Billing Clerk817-641-3324Billing counter/account support.
Heather DuckworthUtility Billing Clerk817-645-0994Billing counter/account support.
Billing tip: For most account questions, start with the main Utility Billing phone number 817-645-0919. Use individual staff names mainly when the City has already routed you to that person.
Governance

Cleburne Water Department Board Members: City Council Governance

Cleburne’s official City Council page says the Council consists of a mayor and four council members serving two-year terms. Council members are elected by single-member districts, and the mayor is elected at-large.

For users searching “water board members,” the practical route is the City Council for public policy, rates, budget, ordinances and governance. Normal water bills, payments, leaks and service restoration should go to City staff first.

Official Role Term shown When this matters for water users
Scott CainMayor2024-2026Policy, public meetings, governance.
Derek WeathersCouncilmember, SMD 12024-2026District and governance matters.
Blake JonesCouncilmember, Mayor Pro Tem, SMD 22025-2027District and governance matters.
Oliver CozbyCouncilmember, SMD 32025-2027District and governance matters.
John WarrenCouncilmember, SMD 42024-2026District and governance matters.
Governance note: Council members are not the fastest route for individual water bill disputes, reconnects, payment posting or leaks. Contact Utility Billing or Water / Wastewater Utilities first.
Water office

Cleburne Water / Wastewater Utilities Office, Phone and Hours

The Water / Wastewater Utilities staff directory lists the physical address as 10 N Robinson, Cleburne, TX 76031, with phone 817-645-0946. Public Works pages list regular hours as Monday through Friday, 8 a.m. to 5 p.m..

Water / Wastewater Utilities

Field support, leaks, repairs, water and sewer problem routing.

817-645-0946

Public Works Department

Department-level support and water/wastewater service pages.

10 N. Robinson
Office tip: For a water bill, go to Utility Billing at 418 W. Henderson St. For water/sewer field problems, use Water / Wastewater Utilities.
Billing and payment

Cleburne Utility Billing, Online Bill Pay and Service Restoration

The official Utility Bill Payments page says customers can pay online, set up an account, view monthly billings, payment history and water consumption. It says customers with questions should call 817-645-0919 between 8 a.m. and 5 p.m., Monday through Friday.

The same page lists pay-by-phone at 866-341-9322. It also says if service is disconnected, customers need to contact the office at 817-645-0919 for restoration and should contact the office before 3 p.m. for same-day restoration; after 3 p.m. and before 5 p.m., an additional charge is listed.

1

Open official online payment

Use the official Utility Bill Payments page or the official Municipal Online Payments portal.

2

Call for payment/account help

Call 817-645-0919 if you have billing, portal, account, late status or restoration questions.

3

Use phone payment if preferred

Call 866-341-9322 to pay by phone and hear real-time balances and due dates.

4

Save confirmation

Keep your confirmation number, paid amount, account number and payment date until the City account updates.

New customer portal tip: The online payment page says new customers who have not received a water bill should enter $10 in the last payment amount field.
Emergency

Cleburne Water and Sewer Emergency Contact

The official Water and Wastewater Services page says customers can report water or sewer problems during regular hours by calling 817-645-0946. For after-hours water or sewer emergencies, call 817-645-0972.

1

Call regular-hours water line for non-emergency field issues

Call 817-645-0946 Monday through Friday, 8 a.m. to 5 p.m. for water or sewer problems.

2

Call after-hours emergency line when urgent

Call 817-645-0972 for after-hours water or sewer emergencies.

3

Give exact location

Provide service address, cross street, visible water/sewer issue, road hazard, start time and callback number.

Life safety: For fire, medical emergency, electrical hazard, crash, gas odor, danger to life or immediate public safety risk, call 911 first.
Water services

Cleburne Water and Wastewater Services, Treatment and Public Works

Public Works pages show the Water and Wastewater Services route for field problems and the Water and Wastewater Treatment route for treatment plant context. Public Works Department contact is listed at 10 N. Robinson St., P.O. Box 677, Cleburne, TX 76033, with phone 817-556-8869.

The Water and Wastewater Treatment page states that wastewater treatment plant staff conduct various tests as required by EPA and TCEQ permits, monitor lift stations and adjust chemical dosages for the reuse water supply.

Service area Best contact route Use it for
Water / sewer problem817-645-0946Regular-hours water/sewer problem reports.
After-hours emergency817-645-0972Urgent water or sewer emergency after hours.
Utility billing817-645-0919Bills, accounts, service restoration, payment support.
Public Works routing817-556-8869Public Works department support.
Council policy issueCity Council pagePublic meetings, policy, governance and rates.
Issue routing

Which Cleburne Water Issue Goes to Which Contact?

The fastest help comes from routing your issue correctly. A water bill issue and a water main issue are handled differently.

Your issue Best contact Why
Water bill, online payment, account, reconnectUtility Billing: 817-645-0919Billing staff handle accounts, payments and restoration.
Pay by phone866-341-9322City-listed automated pay-by-phone route.
Leak, repair, water or sewer problem during hours817-645-0946Water / Wastewater Utilities handles field routing.
After-hours water or sewer emergency817-645-0972City-listed after-hours emergency route.
Policy, rates, public meeting, governanceCity CouncilCouncil is the elected governance route.
Before calling

Checklist Before Calling Cleburne Water Department or Staff

Prepare the right details before calling. Staff can help faster when you already know whether your issue is billing, field service, emergency or governance.

Check What to prepare
Account numberYour Cleburne utility account number if calling about billing.
Service addressFull service address, unit number and customer name.
Issue typeBill, payment, restoration, water leak, sewer problem, emergency or Council matter.
Payment proofConfirmation number, payment date, amount and method.
Field issue detailsExact location, visible water, sewer backup, odor, pressure issue and start time.
CallbackBest phone number and email if staff needs follow-up.
Call prep tip: For billing, have the account number. For leaks or sewer problems, have the exact location. For City Council, prepare a short policy or public-comment summary.
Call script

What to Say When Contacting Cleburne Water Staff or Council

A clear first sentence prevents your call from being routed between Billing, Water / Wastewater Utilities, Public Works and Council.

Situation Example wording Best route
Billing/account“I need help with my Cleburne utility bill or account.”817-645-0919
Online payment issue“I am having trouble using the online water bill portal.”Utility Billing
Water or sewer problem“I need to report a water or sewer problem at this exact location.”817-645-0946
After-hours emergency“I am reporting an after-hours water or sewer emergency.”817-645-0972
Council / policy“I want to raise a policy or public meeting concern with City Council.”City Council page
Simple support script: “I am calling about City of Cleburne utility service at [address]. My issue is [billing/payment/leak/sewer/emergency/policy]. My account number is [number if available], and my callback number is [number].”
Map

Cleburne Water / Wastewater Utilities and Utility Billing Office Map

Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031. Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033. Use the correct office based on your issue.

Water / Wastewater Utilities Office

Use this map for Water / Wastewater Utilities location. For bills and payments, use the Utility Billing office instead.

Utility Billing Office

Use this map for bill payment, account, service restoration and Utility Billing support.

Visit tip: Bring your utility bill, account number, service address, payment confirmation, photo ID if needed and any City notice.
FAQs

Cleburne Water Department Director, Staff and Board Members FAQs

Who is the Cleburne Public Works Director?

The official City staff directory lists Jeremy Hutt as Director of Public Works. The listed phone number is 817-556-8884.

What is the Cleburne Water / Wastewater Utilities phone number?

The Water / Wastewater Utilities staff directory lists phone 817-645-0946.

What is the Cleburne Utility Billing phone number?

The Utility Billing office phone is 817-645-0919.

Where is Cleburne Utility Billing located?

Utility Billing is listed at 418 W Henderson St, Cleburne, TX 76033.

Where is Cleburne Water / Wastewater Utilities located?

Water / Wastewater Utilities are listed at 10 N Robinson, Cleburne, TX 76031.

Who are the Cleburne City Council members?

The official City Council page lists Scott Cain as Mayor, Derek Weathers as SMD 1 Councilmember, Blake Jones as Mayor Pro Tem and SMD 2 Councilmember, Oliver Cozby as SMD 3 Councilmember and John Warren as SMD 4 Councilmember.

Does Cleburne Water Department have a separate water board?

Official City pages show water and wastewater services under City departments and governance through the elected City Council. For policy, rates, budgets and public meetings, use the City Council route.

What number do I call for Cleburne water or sewer emergencies after hours?

For after-hours water or sewer emergencies, call 817-645-0972.

How do I pay a Cleburne water bill by phone?

The official Utility Bill Payments page says customers can pay by phone by calling 866-341-9322.

Who handles Cleburne water bill restoration after disconnection?

The City payment page says customers need to contact Utility Billing at 817-645-0919 to have service restored after disconnection.

Is this guide for Cleburne Texas?

Yes. This guide is for Cleburne, Texas and official City of Cleburne resources.

Final takeaway

Best Way to Find Cleburne Water Department Staff in 2026

For water bills, accounts, payment problems, online payment access or service restoration, call 817-645-0919. For water or sewer problems during regular hours, call 817-645-0946. For after-hours water or sewer emergencies, call 817-645-0972.

For department-level Public Works contact, the official staff directory lists Jeremy Hutt as Public Works Director. For board-style governance questions, public meetings, rates, budgets or policy concerns, use the official Cleburne City Council route.

Editorial note: This guide is informational and helps Cleburne, Texas customers find official Water / Wastewater Utilities, Utility Billing, Public Works Director, staff and City Council resources faster. Staff names, Council members, phone numbers, office addresses, payment rules, restoration charges and department procedures can change, so always confirm final details directly on official cleburne.net pages before taking action.

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