Southaven Water Department Address, Phone Number, Open Hours and Utility Billing Help
If you need the Southaven Water Department phone number, office address, opening hours, water bill payment route, account support, map directions or official City of Southaven resources, this guide gives you the key information in one mobile-friendly place.
Southaven Water Department searches usually come from customers who need the office address, phone number, opening hours, online payment route, water account help, new service guidance, bill support or directions to the city office.
Southaven Water Department Address, Phone and Hours Quick Facts
This quick section is for users who do not want to read the full page. Save the phone number, office address and hours before calling or visiting for water bill, water account, utility billing or service questions.
Southaven Water Department Address and Office Location
The City of Southaven office address commonly used for water, utility billing and customer service help is:
Office Address
8710 Northwest Drive
Southaven, MS 38671
Best For
Water account questions, utility billing support, payment questions, document help and in-person city service guidance.
Call before visitingConfirm whether you need an office visit
If your question is only about account balance, payment route or hours, calling first may save a trip.
Bring the correct documents
Bring your bill, account number, service address, ID, payment confirmation and any notice from the City.
Use the map section below
The embedded map section helps mobile users open directions directly before leaving for the office.
Southaven Water Department Phone Number and Call Tips
The Southaven water and utility billing phone number commonly used for City customer service is 662-393-7353. Call during business hours and have your account details ready.
| Calling about | What to have ready | What to ask |
|---|---|---|
| Water bill balance | Account number and service address. | Current amount due, due date and payment options. |
| Payment already made | Confirmation number, payment date and payment method. | Whether payment has posted to the account. |
| New or moved service | Property address, move-in date and ID information. | Start/stop service requirements and documents. |
| High bill or usage concern | Recent bills and usage comparison. | Billing review, meter reading or leak-check guidance. |
Southaven Water Department Open Hours and Best Time to Visit
Typical City of Southaven office hours are Monday through Friday, 8 AM to 5 PM, excluding holidays. Holiday schedules, weather closures and department routing can change, so verify before visiting.
Normal Hours
Monday-Friday
8 AM to 5 PM
Avoid Last Minute
For payment issues, account setup or documents, do not wait until closing time.
Go earlier if possibleHow to Pay a Southaven Water Bill Online
For online payment, start from the official City of Southaven website or the municipal online utility payment route. Do not enter your water account number through random ads or unofficial bill-pay pages.
Open the official payment route
Use the Southaven municipal online utility payment route or start from the official City of Southaven website.
Match your account details
Use your account number, customer name and service address exactly as shown on your bill.
Review fees and amount
Before submitting payment, review the final amount, any convenience fee, payment method and posting message shown by the portal.
Save proof of payment
Save or screenshot the confirmation number, amount, date, account number and payment method until the payment posts.
Southaven Water Account Help: Billing, Balance, Payment Posting and Service Address
Contact Southaven customer service when you need help with balance, due date, payment posting, account number, billing address, service address, new service, stop service or water bill questions.
Check your bill first
Look for account number, service address, due date, previous balance, current charges and payment instructions.
Call with specific information
Give your service address and account number first. Then explain whether the problem is billing, payment, service, move-in/move-out or high usage.
Ask for next action
Ask whether you need to submit a form, visit the office, provide ID, wait for posting or speak to a specific department.
Start, Stop or Move Southaven Water Service
If you are moving into or out of a Southaven property, contact the City before the move date. Requirements may differ for homeowners, tenants, property managers and businesses.
| Task | What to prepare | What to confirm |
|---|---|---|
| Start service | Property address, move-in date, ID and contact details. | Deposit, application, documents and activation timing. |
| Stop service | Account number, move-out date and forwarding address. | Final bill timing and refund/deposit process if applicable. |
| Transfer service | Old address, new address and move date. | Whether a new account or transfer form is required. |
| Business account | Business name, service address and authorized contact. | Commercial requirements and billing setup. |
Checklist Before Visiting Southaven Water Department
Before visiting the office, prepare your documents so you do not need a second trip.
| Bring or check | Why it matters |
|---|---|
| Water bill or account number | Helps staff locate the correct account quickly. |
| Service address | Avoids confusion between mailing address and water service location. |
| Photo ID | May be required for account changes or new service. |
| Payment method | Needed if you plan to pay in person. |
| Payment confirmation | Needed if your recent payment has not posted. |
| Lease/closing documents | Useful for start/stop service or address changes. |
Southaven Water Department Map and Office Directions
Use this map for directions to 8710 Northwest Drive, Southaven, MS 38671. Call first if you are visiting for account changes, new service, billing review or payment posting issues.
City of Southaven / Utility Billing Office Location
Office reference for Southaven water department, utility billing and city service help.
Southaven Water Department Video Help Section
This page avoids broken YouTube search-list iframes. Because an official City of Southaven water billing video ID is not verified here, this section uses a safe video resource card that fits WordPress and mobile screens without causing a blank embed.
Watch Southaven Water Bill and Utility Payment Help
Use the video search button only for visual help. Always use the official City of Southaven website or official municipal payment route for final payment and account action.
Find a Relevant Southaven Utility Payment Video
No broken iframe is used here. If you find an official City video, replace this card with a direct YouTube nocookie embed using a real video ID.
https://www.youtube-nocookie.com/embed/VIDEO_ID. Do not use YouTube search-list embed URLs in WordPress.Official Southaven Water Department and Utility Billing Links
Use official links first when paying a bill, checking account details, finding city hours or confirming department contact details.
City of Southaven Website
Main official city website for city departments, notices, contact information and service updates.
Open City WebsiteSouthaven Utility Payment
Municipal online utility payment route for Southaven utility customers.
Open Utility PaymentCall Southaven Office
Use this phone link for utility billing, office hours and water account routing questions.
Call 662-393-7353City Department Search
Use the official City website to verify current department pages, holiday notices and office routing.
Verify on City SiteVideo Help Search
Find visual payment-help videos without embedding a broken YouTube search-list iframe.
Search VideosSouthaven Water Department Address, Phone and Hours FAQs
What is the Southaven Water Department phone number?
The Southaven water and utility billing phone number commonly used for City customer service is 662-393-7353. Confirm current routing on the official City website if you need a specific department.
What is the Southaven Water Department address?
The City of Southaven office address commonly used for water, utility billing and customer service help is 8710 Northwest Drive, Southaven, MS 38671.
What are Southaven Water Department open hours?
Typical City office hours are Monday-Friday, 8 AM to 5 PM, excluding holidays. Always confirm holiday closures before visiting.
Can I pay a Southaven water bill online?
Yes, users can start from the official City website or the Southaven municipal online utility payment route. Review the payment amount, fee and account number before submitting.
What should I bring when visiting the Southaven water office?
Bring your water bill, account number, service address, photo ID, payment confirmation if applicable, payment method and any notice from the City.
Should I call before visiting Southaven Water Department?
Yes. Calling first can confirm current office hours, required documents, payment options and whether your issue can be handled by phone or online.
Is this guide for Southaven Mississippi?
Yes. This guide is for Southaven, Mississippi. Other cities may use different offices, payment portals and phone numbers.
Best Way to Contact Southaven Water Department in 2026
For most users, the fastest route is to call 662-393-7353 during business hours or visit 8710 Northwest Drive, Southaven, MS 38671 if your issue requires in-person help. Typical office hours are Monday-Friday, 8 AM to 5 PM, excluding holidays.
For online payment, start from the official City of Southaven website or the municipal online utility payment route. Keep your bill, account number, service address and payment confirmation ready until your issue is fully resolved.
Editorial note: This guide is informational and helps Southaven Mississippi water customers find address, phone, office hours, payment and account resources faster. Phone routing, office hours, payment links, fees, department pages and holiday closures can change. Confirm final details directly on official City of Southaven resources before paying, mailing documents or visiting.