Salina Water Department: Director, Staff & Board Members

Salina Water Department Director, Staff and Office Quick Facts

The City staff directory lists Martha Tasker as Director of Utilities. The official Water Department contact page lists the Water Department office at 300 W. Ash St. Room 102, Salina, KS 67401.

The Water Department page says Water Customer Accounting is responsible for the accounts receivable system for City utilities including water, sewer and trash collection. It bills nearly 23,000 customers per month on a cycle basis.

What This Salina Water Department Staff Guide Covers

City of Salina Director of Utilities

The official City staff directory lists Martha Tasker as Director of Utilities. The listed phone number is 785-309-5725, and the listed email is martha.tasker@salina.org.

Salina Water Department Staff and Supervisor Contacts

The official Water Department contact page lists the Water Department phone, fax, email, address and an option to email supervisor Marissa Foster. The City staff directory also lists staff connected to Utilities Department support.

Salina Water Department Board Members: City Commission Governance

The official Salina City Commission page explains that the City has operated under the Commission-City Manager form of government since 1921. The Commission is made up of five members elected at-large.

For water customers searching “board members,” the practical answer is that official Water Department pages do not show a separate water board for normal customer use. Policy, budgets, rates, public meetings and governing-body concerns go through the elected City Commission route.

Salina Water Department Office, Phone, Email and Hours

The City’s Water Department contact page lists the office at 300 W. Ash St. Room 102, Salina, KS 67401. The listed phone is 785-309-5740, fax is 785-826-9114, and email is wateronlinegrp@salina.org.

Salina Water Bill Payment, Account Support and New Billing System

The City Water Department page says Water Customer Accounting is responsible for the accounts receivable system for City utilities such as water, sewer and trash collection. It bills nearly 23,000 customers per month and collects utility revenue to support those systems.

The City payment pages list online payment, phone payment, drop box and mailing routes. Phone payments use 1-877-883-3757. The City also says customers should call the Water Department at 785-309-5740 with questions.

Salina Water and Sewer Emergency Contact

The City Water Department contact page lists 785-826-7305 for water and sewer emergencies, including main breaks, emergency shut offs and sewer backups.

City of Salina Utilities Department Divisions and Staff Structure

The Utilities Department page says the department has 61 employees and is separated into two major divisions: Plant Operations Division and Utility Division. Plant Operations includes the Water Treatment Plant and Wastewater Treatment Plant. Utility Division includes Water Distribution and Wastewater Collection.

Salina Water Treatment System and Operations Context

The City Water System page explains that Water Treatment Plant staff provide customer service and maintain the treatment plant. Treatment includes settling, softening, filtration and disinfection.

The same page says the plant can treat 20 million gallons per day of raw water, with ten million gallons per day from the Smoky Hill River and ten million gallons per day from the downtown well field.

Which Salina Water Issue Goes to Which Contact?

The most common mistake is sending a personal account issue to governance or a policy issue to billing staff. Use the table below to route quickly.

Checklist Before Calling Salina Water Department or Staff

Prepare the right details before calling. This helps staff route your issue quickly and avoids repeated calls.

What to Say When Contacting Salina Water Staff or Commission

A clear first sentence prevents misrouting between billing, emergency, director-level administration and elected governance.

Salina Water Department Office Map and Visit Guidance

The official Water Department contact page lists the Water Department at 300 W. Ash St. Room 102, Salina, KS 67401. Use this map for office location reference before visiting.

Official Salina Water Department Staff, Board and Customer Links

Use these official City of Salina resources for Water Department contact, staff directory, City Commission members, Utilities Department structure, water bill payment and emergency routing.

Salina Water Department Director, Staff and Board Members FAQs

Best Way to Find Salina Water Department Staff in 2026

For personal water account, billing, online payment or customer service help, start with the Water Department at 785-309-5740. For department-level Utilities administration, the staff directory lists Martha Tasker as Director of Utilities.

For water and sewer emergencies, call 785-826-7305. For policy, public meeting, budget or governing-body issues, use the official Salina City Commission route rather than the customer billing office.