Wichita Water Department: Address, Phone & Open Hours 2026

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2026 Kansas statewide water directory, public water supply contacts and local utility help

Kansas Water Department Directory: State Agencies, Rural Water Districts, Kansas City BPU and Utility Contacts

Kansas does not have one single “water department” for every bill, leak or account. Your correct contact depends on whether you need drinking water regulation, a local water bill, rural water district lookup, water rights, state water planning, Kansas City Kansas BPU service, or an emergency water issue.

💧 KDHE PWS: 785-296-5514 🚨 KDHE Emergency: 785-296-1679 🏛️ Kansas Water Office: 785-296-3185 📍 Topeka / Manhattan contacts 🏙️ KCK BPU Water: 913-573-9622
★ Quick Kansas water contact finder
Which Kansas Water Office Should You Contact?

Kansas water contacts are split by purpose. KDHE Public Water Supply handles public drinking water system oversight. The Kansas Water Office handles statewide water planning. The Kansas Department of Agriculture Division of Water Resources handles water rights and regulatory water resource programs. Local cities and rural water districts handle most water bills, turn-on service, shutoffs, leaks and account questions.

Quick answer: For a local bill or leak, call the city, rural water district or utility listed on your bill. For public drinking water system regulation, use KDHE Public Water Supply. For statewide planning, use the Kansas Water Office. For Kansas City, Kansas water service, use Kansas City BPU.
Choose your Kansas water issue:
🏛️ State directory 💧 KDHE drinking water 🏠 Local bill / account 🚜 Rural water district 🏙️ Kansas City KS BPU 📜 Water rights 🌾 Water planning 🪣 Private well 🚨 Emergency

☎️ Fastest contact route by problem

1️⃣

Water bill, turn-on, shutoff, leak at your home: call the local utility shown on your bill, not a state agency.

2️⃣

Public water system compliance or drinking water oversight: call KDHE Public Water Supply at 785-296-5514.

3️⃣

Kansas City, Kansas water outage, leak or main break: call BPU Water Issues at 913-573-9622.

Important: “Kansas City Water Department” can mean Kansas City, Kansas BPU or Kansas City, Missouri KC Water. This article focuses on Kansas state directory contacts and Kansas City, Kansas BPU where local KCK water service is relevant.
KDHE Public Water Supply Find Local System KCK BPU Water Issue
👉 Use your actual bill/provider name first. State pages are useful for regulation and directory lookup, but local utilities normally handle bills, login, meter reads, leaks and service appointments.
At a glance

Kansas Water Department Directory Quick Facts

For statewide public water supply regulation, KDHE Public Water Supply is the main official contact. For statewide water planning, policy and Kansas Water Plan information, use the Kansas Water Office. For water rights and water appropriation, use the Kansas Department of Agriculture Division of Water Resources.

For local water bills, customer service, shutoff notices or new service, contact the local city water utility, rural water district, BPU, WaterOne or other provider printed on your bill.

💧KDHE PWS785-296-5514Drinking water systems
🚨KDHE Emergency785-296-1679Public water emergency
🌾Water Office785-296-3185State water planning
📜DWR785-564-6700Water resources
🏙️KCK BPU913-573-9190Customer service
Best user action: If your problem is urgent water outage, main break, leak or shutoff at your property, call the local provider first. Use state agencies when the issue is statewide, regulatory, compliance, water rights or planning related.
Page guide

What This Kansas Water Directory Covers

State water contact table KDHE Public Water Supply Find your local utility Kansas rural water districts Kansas City Kansas BPU Water rights / DWR Kansas Water Office Private well users Emergency contact logic Before calling checklist State office map Official resources Important FAQs
State directory

Kansas Water Department State Directory and Contacts

Use this table to choose the correct Kansas water office. Do not use a state agency number for local bill payment unless the state page specifically instructs you to do so.

Office / directory Phone Address Best for
KDHE Public Water Supply 785-296-5514 1000 SW Jackson St., Suite 420, Topeka, KS 66612 Public drinking water systems, monitoring, compliance, Drinking Water Watch.
KDHE PWS Emergency 785-296-1679 Statewide Public water supply emergency reporting route.
Kansas Water Office 785-296-3185 / 1-888-526-9283 900 SW Jackson St., Suite 404, Topeka, KS 66612 Kansas Water Plan, state water planning, water policy resources.
KDA Division of Water Resources 785-564-6700 1320 Research Park Dr., Manhattan, KS 66502 Water rights, water appropriation, dams, streams and water resource regulation.
Kansas Rural Water Association 785-336-3760 706 Waterway Drive, Seneca, KS 66538 City/RWD contact directory and rural water system lookup.
Kansas City KS BPU 913-573-9190 540 Minnesota Ave., Kansas City, KS 66101 Kansas City, Kansas water/electric customer service and water outage help.
Directory tip: If you do not know your local provider, search by address using the Kansas Rural Water Association directory/map resources and then confirm with the name printed on your bill.
KDHE drinking water

KDHE Public Water Supply: Drinking Water System Contacts

KDHE Public Water Supply is the official state route for Kansas public drinking water system oversight. Use KDHE for public water supply regulatory questions, monitoring/compliance resources, Drinking Water Watch and system-level public water supply contacts.

1

Open KDHE Public Water Supply

Use the official KDHE Public Water Supply page.

2

Use Drinking Water Watch for system information

Open Kansas Drinking Water Watch to search public water system data, samples and contacts.

3

Call KDHE when the issue is regulatory

Call 785-296-5514 for KDHE Public Water Supply. Use local utility contacts for normal bill/account issues.

Do not confuse: KDHE does not normally take your city water bill payment. It is the state public drinking water oversight agency.
Local water utility

How to Find Your Local Kansas Water Department or Utility

Most Kansas customers receive water from a city utility, rural water district, county-related system, public utility or special district. Your bill is the best source because it shows the exact provider name, account number, emergency number and payment address.

1

Check your water bill first

Look for the provider name, customer service phone, emergency phone, service address, account number and payment portal.

2

Search the Kansas Rural Water directory

Use the KRWA Systems Directory to find city and rural water district contact information.

3

Confirm before paying

Match the provider name and website domain before entering account, bank or card information.

Payment safety: Never pay a Kansas water bill through a random directory page unless it clearly routes to the official utility or an approved payment processor.
Rural water districts

Kansas Rural Water District Directory and Map Help

The Kansas Rural Water Association provides systems directory and rural water map resources. This is useful when you know your address but do not know which city or rural water district serves the property.

Systems Directory

Find contact information for Kansas cities and rural water districts.

KRWA directory

RWD maps

Use map resources to understand rural water district boundaries.

Address lookup help
1

Open KRWA directory

Visit KRWA Systems Directory.

2

Use map resources if your address is rural

Use KRWA RWD Maps to review rural water district boundaries.

3

Call the listed local provider

After identifying the system, call the local number for start service, leak reporting, payment or shutoff issues.

Kansas City Kansas

Kansas City, Kansas Water Department Contact: BPU Water Service

For Kansas City, Kansas, water service is handled by the Kansas City Board of Public Utilities, commonly called BPU. This is different from Kansas City, Missouri KC Water.

BPU need Phone / resource Best for
Customer Service 913-573-9190 Account information, billing, stop/start service.
Pay by phone 1-855-278-2455 Telephone bill payment.
Payment confirmation 913-573-9191 Payment confirmation line.
Water issues 913-573-9622 Water outage, leak or main break.
Main office 540 Minnesota Ave., Kansas City, KS 66101 BPU administrative address; check appointment rules before visiting.
KCK tip: If your bill says BPU, use BPU’s official website and phone numbers. If your bill says KC Water, that is Kansas City, Missouri and uses different contacts.
Water rights

Kansas Division of Water Resources: Water Rights and Appropriation

For Kansas water rights, water appropriation, water structures, streams, dams, floodplain-related water resource programs and regulatory questions, use the Kansas Department of Agriculture Division of Water Resources.

1

Open DWR

Visit the official Division of Water Resources page.

2

Use water appropriation contacts

For water right questions, use the official DWR Water Appropriation Contacts page.

3

Do not use DWR for normal water bills

DWR is not your local water billing office. Use your utility provider for bill payment, connection or meter service.

Water planning

Kansas Water Office: State Water Planning and Policy Contacts

The Kansas Water Office is the official statewide resource for water planning, Kansas Water Plan coordination and statewide water policy resources. It is not normally the place to pay a water bill or report a residential leak.

1

Open the Kansas Water Office

Use the official Kansas Water Office page.

2

Call or email for planning questions

Call 785-296-3185, toll-free 1-888-526-9283, or email KWO-Info@ks.gov.

3

Use Water Hub for broader Kansas water topics

Start from the Kansas Water Office if you need statewide planning, policy and Kansas water issue resources.

Private well

Private Wells, Rural Properties and Who to Call in Kansas

Private wells are not the same as public water systems. If you use a private well, your contact route may involve your county environmental health office, local environmental program, a licensed well contractor, KDHE information resources or water testing labs.

1

Confirm your water source

Check whether your property uses a public water system, rural water district or private well.

2

Use county health/environmental office for local rules

Private well and onsite wastewater requirements often involve county-level environmental health rules.

3

Use KDHE for official state water protection resources

Start with KDHE Water if you need state water topic resources.

Private well tip: If the water looks, smells or tastes unusual, stop guessing and test through an appropriate lab or local health/environmental route.
Emergency logic

Kansas Water Emergency: Who to Call First

For most water emergencies, the fastest help comes from the local utility provider. State contacts are important for public water supply emergencies, compliance, drinking water advisories or system-level issues, but a local main break must usually be reported locally first.

Local emergency

Main break, no water, leak, shutoff, meter issue or service outage.

Call your utility

Public water system emergency

System-wide drinking water, safety or regulatory emergency.

KDHE: 785-296-1679
1

Check your bill for emergency number

Your bill usually lists the correct emergency number for outages, leaks and water main breaks.

2

Call the local provider

Call the city, RWD, BPU or local utility serving the property.

3

Use state emergency number when it is a public water system issue

For KDHE Public Water Supply emergency routing, call 785-296-1679.

Safety warning: If there is flooding, road collapse, sewage, contamination, injury, fire or electrical danger, call emergency services first and stay away from the hazard.
Before you call

Checklist Before Calling a Kansas Water Office or Utility

Using the right information helps the office route your call faster. Prepare these details before calling any Kansas state agency, rural water district or city utility.

Check What to prepare
Provider name Exact provider listed on the bill, such as city water, rural water district, BPU or other utility.
Service address Full address, county, city, ZIP code and nearest cross street if there is a leak or outage.
Issue type Bill, payment, shutoff, new service, leak, water quality, private well, water rights or public system compliance.
Account details Account number, meter number, payment confirmation and customer name when calling a local utility.
Urgency No water, main break, boil advisory, visible contamination, flooding or service disconnection risk.
Simple call script: “I’m calling about water service at [address] in [city/county]. The provider on my bill is [provider]. My issue is [bill/leak/no water/water quality/water rights]. My callback number is [number].”
Map

KDHE Public Water Supply Office Map

KDHE Public Water Supply lists its physical address as 1000 SW Jackson Street, Suite 420, Topeka, KS 66612. Use this map for state public water supply office reference.

For local bill payment or leak reporting, use your local city/RWD/BPU provider instead of visiting a state office.

KDHE Public Water Supply – Topeka

State public water supply oversight office location reference.

Open KDHE Map Call KDHE PWS
Visit tip: Call first before visiting any state office. Many water questions can be handled faster through the correct online directory or local utility phone number.
FAQs

Kansas Water Department State Directory and Contacts FAQs

Is there one Kansas Water Department for every water bill?

No. Kansas water bills are handled by local cities, rural water districts, BPU, water companies or other local utilities. State offices handle regulation, planning and water rights.

Who regulates public drinking water systems in Kansas?

KDHE Public Water Supply is the main state office for public drinking water supply oversight in Kansas.

What is the KDHE Public Water Supply phone number?

KDHE Public Water Supply lists phone 785-296-5514 and emergency phone 785-296-1679.

Where is KDHE Public Water Supply located?

KDHE Public Water Supply lists its physical address as 1000 SW Jackson Street, Suite 420, Topeka, KS 66612.

How do I find my Kansas rural water district?

Use the Kansas Rural Water Association Systems Directory and RWD map resources, then confirm the provider name with your water bill or local county/city office.

Who handles Kansas water rights?

The Kansas Department of Agriculture Division of Water Resources handles water rights, water appropriation and related water resource regulatory programs.

What is the Kansas Water Office phone number?

The Kansas Water Office lists phone 785-296-3185 and toll-free 1-888-526-9283.

Who provides water service in Kansas City, Kansas?

Kansas City, Kansas water service is provided by the Kansas City Board of Public Utilities, also called BPU.

What is the Kansas City, Kansas BPU water issue number?

BPU lists 913-573-9622 for water issues such as outage, leak or main break.

What is Kansas City, Kansas BPU customer service number?

BPU lists customer service at 913-573-9190 for account information, billing and stop/start service.

Should I call KDHE for my local water bill?

Usually no. For water bills, payment, service connection, shutoff, meter or account questions, call the local provider listed on your bill.

Is Kansas City, Kansas BPU the same as Kansas City, Missouri KC Water?

No. Kansas City, Kansas BPU and Kansas City, Missouri KC Water are different utilities. Match the provider name on your bill before paying or calling.

Final takeaway

Best Way to Use the Kansas Water Department Directory in 2026

Start with your actual provider name. If you need bill payment, service start/stop, leak reporting or shutoff help, call the local city, rural water district or utility printed on your bill.

Use KDHE Public Water Supply for Kansas public drinking water system oversight, Kansas Water Office for state water planning, the Division of Water Resources for water rights, KRWA for local system lookup, and Kansas City BPU for Kansas City, Kansas water service.

Editorial note: This guide is informational and designed to help Kansas residents quickly find official water agency contacts, local utility directory resources and Kansas City Kansas water service contacts. Phone numbers, addresses, hours, directory data, emergency procedures and service rules can change, so always confirm final details directly with the official agency or local utility before taking action.

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