Kansas Water Department Directory: State Agencies, Rural Water Districts, Kansas City BPU and Utility Contacts
Kansas does not have one single “water department” for every bill, leak or account. Your correct contact depends on whether you need drinking water regulation, a local water bill, rural water district lookup, water rights, state water planning, Kansas City Kansas BPU service, or an emergency water issue.
Kansas water contacts are split by purpose. KDHE Public Water Supply handles public drinking water system oversight. The Kansas Water Office handles statewide water planning. The Kansas Department of Agriculture Division of Water Resources handles water rights and regulatory water resource programs. Local cities and rural water districts handle most water bills, turn-on service, shutoffs, leaks and account questions.
☎️ Fastest contact route by problem
Water bill, turn-on, shutoff, leak at your home: call the local utility shown on your bill, not a state agency.
Public water system compliance or drinking water oversight: call KDHE Public Water Supply at 785-296-5514.
Kansas City, Kansas water outage, leak or main break: call BPU Water Issues at 913-573-9622.
Kansas Water Department Directory Quick Facts
For statewide public water supply regulation, KDHE Public Water Supply is the main official contact. For statewide water planning, policy and Kansas Water Plan information, use the Kansas Water Office. For water rights and water appropriation, use the Kansas Department of Agriculture Division of Water Resources.
For local water bills, customer service, shutoff notices or new service, contact the local city water utility, rural water district, BPU, WaterOne or other provider printed on your bill.
What This Kansas Water Directory Covers
Kansas Water Department State Directory and Contacts
Use this table to choose the correct Kansas water office. Do not use a state agency number for local bill payment unless the state page specifically instructs you to do so.
| Office / directory | Phone | Address | Best for |
|---|---|---|---|
| KDHE Public Water Supply | 785-296-5514 | 1000 SW Jackson St., Suite 420, Topeka, KS 66612 | Public drinking water systems, monitoring, compliance, Drinking Water Watch. |
| KDHE PWS Emergency | 785-296-1679 | Statewide | Public water supply emergency reporting route. |
| Kansas Water Office | 785-296-3185 / 1-888-526-9283 | 900 SW Jackson St., Suite 404, Topeka, KS 66612 | Kansas Water Plan, state water planning, water policy resources. |
| KDA Division of Water Resources | 785-564-6700 | 1320 Research Park Dr., Manhattan, KS 66502 | Water rights, water appropriation, dams, streams and water resource regulation. |
| Kansas Rural Water Association | 785-336-3760 | 706 Waterway Drive, Seneca, KS 66538 | City/RWD contact directory and rural water system lookup. |
| Kansas City KS BPU | 913-573-9190 | 540 Minnesota Ave., Kansas City, KS 66101 | Kansas City, Kansas water/electric customer service and water outage help. |
KDHE Public Water Supply: Drinking Water System Contacts
KDHE Public Water Supply is the official state route for Kansas public drinking water system oversight. Use KDHE for public water supply regulatory questions, monitoring/compliance resources, Drinking Water Watch and system-level public water supply contacts.
Open KDHE Public Water Supply
Use the official KDHE Public Water Supply page.
Use Drinking Water Watch for system information
Open Kansas Drinking Water Watch to search public water system data, samples and contacts.
Call KDHE when the issue is regulatory
Call 785-296-5514 for KDHE Public Water Supply. Use local utility contacts for normal bill/account issues.
How to Find Your Local Kansas Water Department or Utility
Most Kansas customers receive water from a city utility, rural water district, county-related system, public utility or special district. Your bill is the best source because it shows the exact provider name, account number, emergency number and payment address.
Check your water bill first
Look for the provider name, customer service phone, emergency phone, service address, account number and payment portal.
Search the Kansas Rural Water directory
Use the KRWA Systems Directory to find city and rural water district contact information.
Confirm before paying
Match the provider name and website domain before entering account, bank or card information.
Kansas Rural Water District Directory and Map Help
The Kansas Rural Water Association provides systems directory and rural water map resources. This is useful when you know your address but do not know which city or rural water district serves the property.
Systems Directory
Find contact information for Kansas cities and rural water districts.
KRWA directoryRWD maps
Use map resources to understand rural water district boundaries.
Address lookup helpOpen KRWA directory
Visit KRWA Systems Directory.
Use map resources if your address is rural
Use KRWA RWD Maps to review rural water district boundaries.
Call the listed local provider
After identifying the system, call the local number for start service, leak reporting, payment or shutoff issues.
Kansas City, Kansas Water Department Contact: BPU Water Service
For Kansas City, Kansas, water service is handled by the Kansas City Board of Public Utilities, commonly called BPU. This is different from Kansas City, Missouri KC Water.
| BPU need | Phone / resource | Best for |
|---|---|---|
| Customer Service | 913-573-9190 | Account information, billing, stop/start service. |
| Pay by phone | 1-855-278-2455 | Telephone bill payment. |
| Payment confirmation | 913-573-9191 | Payment confirmation line. |
| Water issues | 913-573-9622 | Water outage, leak or main break. |
| Main office | 540 Minnesota Ave., Kansas City, KS 66101 | BPU administrative address; check appointment rules before visiting. |
Kansas Division of Water Resources: Water Rights and Appropriation
For Kansas water rights, water appropriation, water structures, streams, dams, floodplain-related water resource programs and regulatory questions, use the Kansas Department of Agriculture Division of Water Resources.
Open DWR
Visit the official Division of Water Resources page.
Use water appropriation contacts
For water right questions, use the official DWR Water Appropriation Contacts page.
Do not use DWR for normal water bills
DWR is not your local water billing office. Use your utility provider for bill payment, connection or meter service.
Kansas Water Office: State Water Planning and Policy Contacts
The Kansas Water Office is the official statewide resource for water planning, Kansas Water Plan coordination and statewide water policy resources. It is not normally the place to pay a water bill or report a residential leak.
Open the Kansas Water Office
Use the official Kansas Water Office page.
Call or email for planning questions
Call 785-296-3185, toll-free 1-888-526-9283, or email KWO-Info@ks.gov.
Use Water Hub for broader Kansas water topics
Start from the Kansas Water Office if you need statewide planning, policy and Kansas water issue resources.
Private Wells, Rural Properties and Who to Call in Kansas
Private wells are not the same as public water systems. If you use a private well, your contact route may involve your county environmental health office, local environmental program, a licensed well contractor, KDHE information resources or water testing labs.
Confirm your water source
Check whether your property uses a public water system, rural water district or private well.
Use county health/environmental office for local rules
Private well and onsite wastewater requirements often involve county-level environmental health rules.
Use KDHE for official state water protection resources
Start with KDHE Water if you need state water topic resources.
Kansas Water Emergency: Who to Call First
For most water emergencies, the fastest help comes from the local utility provider. State contacts are important for public water supply emergencies, compliance, drinking water advisories or system-level issues, but a local main break must usually be reported locally first.
Local emergency
Main break, no water, leak, shutoff, meter issue or service outage.
Call your utilityPublic water system emergency
System-wide drinking water, safety or regulatory emergency.
KDHE: 785-296-1679Check your bill for emergency number
Your bill usually lists the correct emergency number for outages, leaks and water main breaks.
Call the local provider
Call the city, RWD, BPU or local utility serving the property.
Use state emergency number when it is a public water system issue
For KDHE Public Water Supply emergency routing, call 785-296-1679.
Checklist Before Calling a Kansas Water Office or Utility
Using the right information helps the office route your call faster. Prepare these details before calling any Kansas state agency, rural water district or city utility.
| Check | What to prepare |
|---|---|
| Provider name | Exact provider listed on the bill, such as city water, rural water district, BPU or other utility. |
| Service address | Full address, county, city, ZIP code and nearest cross street if there is a leak or outage. |
| Issue type | Bill, payment, shutoff, new service, leak, water quality, private well, water rights or public system compliance. |
| Account details | Account number, meter number, payment confirmation and customer name when calling a local utility. |
| Urgency | No water, main break, boil advisory, visible contamination, flooding or service disconnection risk. |
KDHE Public Water Supply Office Map
KDHE Public Water Supply lists its physical address as 1000 SW Jackson Street, Suite 420, Topeka, KS 66612. Use this map for state public water supply office reference.
For local bill payment or leak reporting, use your local city/RWD/BPU provider instead of visiting a state office.
KDHE Public Water Supply – Topeka
State public water supply oversight office location reference.
Official Kansas Water Directory Links and Contacts
Use these official Kansas water resources for public drinking water systems, local utility lookup, Kansas City Kansas water service, water rights, water planning and rural water district contacts.
KDHE Public Water Supply
Public drinking water system oversight, monitoring, compliance and resources.
Open KDHE PWSDrinking Water Watch
Search Kansas public water systems, samples, contacts and system data.
Open DWWKDHE Water
KDHE water programs including public water supply and wastewater resources.
Open KDHE WaterKansas Water Office
State water planning, Kansas Water Plan and statewide water policy resources.
Open KWODivision of Water Resources
Water rights, water appropriation and Kansas water resource regulation.
Open DWRDWR Contacts
Water appropriation contacts and Division of Water Resources field offices.
Open ContactsKRWA Systems Directory
Find Kansas city and rural water district contact information.
Find SystemKRWA RWD Maps
Review Kansas rural water district boundaries and map resources.
Open RWD MapsKansas City BPU Contact
Kansas City, Kansas water customer service, billing and water issue contacts.
Open BPU ContactBPU Water Service
Water service details for Kansas City, Kansas and nearby BPU service areas.
Open Water ServiceKansas Agency List
Official Kansas state agency directory if you need another state office.
Agency ListKansas Corporation Commission
Consumer inquiries for regulated utility matters where KCC jurisdiction applies.
KCC ContactKansas Water Department State Directory and Contacts FAQs
Is there one Kansas Water Department for every water bill?
No. Kansas water bills are handled by local cities, rural water districts, BPU, water companies or other local utilities. State offices handle regulation, planning and water rights.
Who regulates public drinking water systems in Kansas?
KDHE Public Water Supply is the main state office for public drinking water supply oversight in Kansas.
What is the KDHE Public Water Supply phone number?
KDHE Public Water Supply lists phone 785-296-5514 and emergency phone 785-296-1679.
Where is KDHE Public Water Supply located?
KDHE Public Water Supply lists its physical address as 1000 SW Jackson Street, Suite 420, Topeka, KS 66612.
How do I find my Kansas rural water district?
Use the Kansas Rural Water Association Systems Directory and RWD map resources, then confirm the provider name with your water bill or local county/city office.
Who handles Kansas water rights?
The Kansas Department of Agriculture Division of Water Resources handles water rights, water appropriation and related water resource regulatory programs.
What is the Kansas Water Office phone number?
The Kansas Water Office lists phone 785-296-3185 and toll-free 1-888-526-9283.
Who provides water service in Kansas City, Kansas?
Kansas City, Kansas water service is provided by the Kansas City Board of Public Utilities, also called BPU.
What is the Kansas City, Kansas BPU water issue number?
BPU lists 913-573-9622 for water issues such as outage, leak or main break.
What is Kansas City, Kansas BPU customer service number?
BPU lists customer service at 913-573-9190 for account information, billing and stop/start service.
Should I call KDHE for my local water bill?
Usually no. For water bills, payment, service connection, shutoff, meter or account questions, call the local provider listed on your bill.
Is Kansas City, Kansas BPU the same as Kansas City, Missouri KC Water?
No. Kansas City, Kansas BPU and Kansas City, Missouri KC Water are different utilities. Match the provider name on your bill before paying or calling.
Best Way to Use the Kansas Water Department Directory in 2026
Start with your actual provider name. If you need bill payment, service start/stop, leak reporting or shutoff help, call the local city, rural water district or utility printed on your bill.
Use KDHE Public Water Supply for Kansas public drinking water system oversight, Kansas Water Office for state water planning, the Division of Water Resources for water rights, KRWA for local system lookup, and Kansas City BPU for Kansas City, Kansas water service.
Editorial note: This guide is informational and designed to help Kansas residents quickly find official water agency contacts, local utility directory resources and Kansas City Kansas water service contacts. Phone numbers, addresses, hours, directory data, emergency procedures and service rules can change, so always confirm final details directly with the official agency or local utility before taking action.