Independent Waxahachie utility guide: WaterDepartmentGuide.org is an independent informational resource and is not operated by, affiliated with, or endorsed by the City of Waxahachie, its Utilities Department, City Council, Ellis County Water Control & Improvement District No. 1, or Rockett Special Utility District.
Public officials and staff assignments can change. This page distinguishes currently verified 2026 officials from historical or inactive water-board listings so outdated names are not presented as current.
Waxahachie Water Department: Director, Staff & Board Members
Waxahachie, Texas · Utilities leadership guide
Who Runs Waxahachie Water Utilities in 2026?
Kumar Gali is the City of Waxahachie’s Director of Utilities. The Utilities Department operates the City’s drinking-water treatment and distribution infrastructure as well as wastewater collection and treatment operations.
For billing and customer-account issues, the key public-facing staff contact is Danielle Vasquez, Utility Billing Supervisor. Citywide utility policy and budgets ultimately operate under Waxahachie’s council-manager form of government rather than a standalone active “Water Department Board.”
Waxahachie does not currently publish a standalone active municipal water-board roster. The City Council is the elected policy body. An older Ellis County Water Control & Improvement District No. 1 is listed by the City as inactive, so its expired member list should not be presented as the current Water Department board.
Direct answer
Waxahachie Water Department Leadership at a Glance
The City lists Kumar Gali as Director of Utilities. Utility Billing is supervised by Danielle Vasquez. Waxahachie’s five-member City Council provides elected municipal policy oversight, while City Manager Ricky Boyd oversees municipal administration.
Department head
Waxahachie Director of Utilities: Kumar Gali
Kumar Gali
Director of Utilities · City of Waxahachie
The City’s current Utilities Department page identifies Kumar Gali as Director of Utilities. His department is responsible for the City’s drinking-water treatment and distribution system and the safe collection and treatment of wastewater.
What the Utilities Director oversees
Operation and oversight of facilities producing treated drinking water.
Water mains, valves, hydrants and other municipal distribution infrastructure.
City sanitary sewer infrastructure and collection-system operations.
Treatment and regulated discharge of municipal wastewater.
Utility rehabilitation, expansion, treatment-plant and capacity projects.
Operational response to water and wastewater system problems.
The City’s August 2026 Employee Spotlight also quotes Kumar Gali in his role as Utilities Director, providing a separate current-year confirmation of the title.
Publicly identified personnel
Waxahachie Water Department Staff & Supervisors
This page only names personnel that are currently identified by the City on official department, staff-directory or current 2026 pages. Field operators, plant operators, maintenance crews and technicians are described by function rather than guessed by name.
Kumar Gali
Director of UtilitiesDepartment executive responsible for water and wastewater operations.
469-309-4320Danielle Vasquez
Utility Billing SupervisorPublic-facing supervisor for billing, account and customer-service functions.
469-309-4170Ricky Boyd
City ManagerChief municipal administrator overseeing City departments and implementation of Council policy.
469-309-4002Shon Brooks
Assistant City ManagerMember of the City’s executive management team with responsibilities across municipal operations.
469-309-4021How the department fits together
Waxahachie Water Utility Leadership Structure
The City’s Utility Billing page identifies Danielle Vasquez as Utility Billing Supervisor. Billing covers customer accounts and payment administration, while the Utilities Department handles physical water/wastewater infrastructure and operations.
Call the right office
Who Handles What at Waxahachie Water Utilities?
| Issue | Best Department / Official | Phone |
|---|---|---|
| Water / wastewater operations | Utilities Department · Kumar Gali, Director | 469-309-4320 |
| Water bill question | Utility Billing | 469-309-4170 |
| Start new utility account | Utility Billing | 469-309-4170 |
| Disconnect account | Utility Billing | 469-309-4170 |
| Water or sewer emergency | City emergency utility dispatch | 469-309-4400 |
| Utility policy / budget concern | City Council / City Manager | 469-309-4000 |
| City utility management escalation | City Manager · Ricky Boyd | 469-309-4002 |
Current elected oversight
Waxahachie City Council Members in 2026
The five-member City Council establishes municipal policy and approves City budgets and major utility actions. Following the May 2026 election, the Council selected Billie Wallace as Mayor and Travis Smith as Mayor Pro Tem.
Billie Wallace
Current Mayor of Waxahachie following the May 12, 2026 Council appointment.
Travis Smith
Current Mayor Pro Tem following the May 2026 Council leadership selection.
Tres Atkins
Place 1 Council Member; successfully reelected in May 2026.
Patrick Souter
Place 2 Council Member; ran unopposed for reelection in 2026.
Chris Wright
Place 3 Council Member; ran unopposed for reelection in 2026.
Use the City’s Council page for member profiles, meeting information, agendas and minutes.
Important correction
Does the Waxahachie Water Department Have a Board?
Waxahachie’s Utilities Department operates as a City department. The elected City Council is the municipal policy body, while the City Manager oversees administration and the Utilities Director leads utility operations.
Utilities Department
Led by Director of Utilities Kumar Gali.
City Council
Current elected five-member governing body.
City Manager
Ricky Boyd oversees daily municipal administration.
The City’s FY2025 budget specifically marks Ellis County Water Control & Improvement District No. 1 as inactive. Its displayed member terms had already expired in 2022 or 2023.
Historical / inactive entity
Ellis County Water Control & Improvement District No. 1
This district should not be confused with the current operational staff of the City of Waxahachie Utilities Department.
City financial reporting explains that the district was created as a legally separate but financially blended component unit whose purpose involved financing and constructing water-related infrastructure for the City. The district historically had a five-member City Council-appointed board.
Names shown in the City’s older board listing
The City’s FY2025 budget labels the district inactive and shows expired terms. They are included only to explain why older search results may show these names.
Separate water-treatment governance
Robert W. Sokoll Water Treatment Plant Joint Venture Board
Official City financial records state that Waxahachie and Rockett Special Utility District jointly own the Robert W. Sokoll Water Treatment Plant. The interlocal agreement established a board of at least six members, with each entity appointing three representatives.
Rather than carrying forward an outdated roster from an older document, this guide leaves the current individual seats unnamed until an official current appointment record is available.
Executive administration
City Management Above the Utilities Department
Ricky Boyd
Ricky Boyd is the current City Manager. The City announced his appointment in 2026 after he had served as Interim City Manager and previously as Waxahachie’s Fire Chief.
Shon Brooks
Shon Brooks is listed by the City as Assistant City Manager and is part of the executive administrative structure supporting municipal departments.
Customer accounts
Utility Billing Leadership & Account Services
Danielle Vasquez
Utility Billing Supervisor
Utility Billing handles the customer side of Waxahachie water, wastewater, solid-waste and recycling accounts. This is the better office for starting or disconnecting service, account questions and billing issues.
The City says applications with all required items received by 3:00 PM can receive same-day processing. Requests received after 3:00 PM are processed the next business day.
What the department operates
Waxahachie Water System & Treatment Facilities
Howard Road Water Treatment Plant
The City’s water system includes its municipal surface-water treatment facilities and associated source-water, treatment and pumping infrastructure.
Robert W. Sokoll Water Treatment Plant
A membrane treatment facility jointly owned by Waxahachie and Rockett Special Utility District.
Water Mains & Hydrants
City GIS data contains mapped water mains, meters, hydrants, valves, laterals and other distribution assets.
The Utilities Director’s portfolio extends far beyond customer billing. It includes treatment reliability, distribution assets, capital rehabilitation, wastewater treatment and major regional water-supply infrastructure.
Governance decisions
What the City Council Does for Water Utilities
Water and wastewater spending is incorporated into City budgeting and financial oversight.
Water and wastewater rates are established through municipal ordinance and policy action.
Large treatment, rehabilitation and engineering agreements regularly appear on Council agendas.
Major water and wastewater infrastructure can involve bond-funded capital programs.
At its March 16, 2026 meeting, City Council considered a supplemental appropriation of $90,765 for roof repairs at the Robert W. Sokoll Water Treatment Plant—an example of Council involvement in major utility expenditures.
Phone, address & routing
Waxahachie Water Department Contact Information
City of Waxahachie Utilities
408 S Rogers Street
Waxahachie, TX 75165
Director / Utilities:
469-309-4320
Emergency:
469-309-4400
Utility Billing
412 S Rogers Street, Suite 110
Waxahachie, TX 75165
Phone: 469-309-4170
Billing DepartmentWaxahachie City Hall
408 S Rogers Street
Waxahachie, TX 75165
Main:
469-309-4000
City Manager:
469-309-4002
Utility offices
Map to Waxahachie Utilities & Utility Billing
Don’t email the wrong office
Who Should You Contact?
Primary source verification
Official Waxahachie Water Leadership Resources
10 leadership questions
Waxahachie Water Department Director, Staff & Board FAQs
1. Who is the Waxahachie Water Department director?
The City of Waxahachie’s current Utilities Department page lists Kumar Gali as Director of Utilities. His listed phone number is 469-309-4320. The department is responsible for the City’s drinking-water treatment and distribution system as well as wastewater collection and treatment.
2. Who is the Waxahachie Utility Billing Supervisor?
The City’s current Utility Billing page lists Danielle Vasquez as Utility Billing Supervisor. Utility Billing can be reached at 469-309-4170 and is located at 412 S Rogers Street, Suite 110, Waxahachie, TX 75165.
3. Does the Waxahachie Water Department have a board of directors?
The City does not currently publish a separate active “Waxahachie Water Department Board” for the municipal Utilities Department. Waxahachie operates under a council-manager form of government: City Council establishes municipal policy, the City Manager administers City operations, and the Director of Utilities leads utility operations.
4. Who are the current Waxahachie City Council members in 2026?
The current City Council listed by the City is Mayor Billie Wallace, Mayor Pro Tem Travis Smith, Council Member Tres Atkins, Council Member Patrick Souter and Council Member Chris Wright. The Council has five members elected at-large.
5. Who is the Waxahachie City Manager in 2026?
The current City Manager is Ricky Boyd. The City announced his appointment in 2026 after he had served as Interim City Manager and previously as Waxahachie’s Fire Chief. His listed office phone is 469-309-4002.
6. Is Ellis County Water Control & Improvement District No. 1 still active?
The City’s FY2025 budget labels Ellis County Water Control & Improvement District No. 1 as inactive. The names shown in that budget had listed terms expiring in 2022 or 2023, so those individuals should not be presented as a current 2026 Water Department board.
7. Who are the board members of the Robert W. Sokoll Water Treatment Plant?
City financial records explain that the Robert W. Sokoll Water Treatment Plant is a joint venture between the City of Waxahachie and Rockett Special Utility District and that the agreement established a board of at least six members, with three representatives appointed by each entity. The current individual 2026 member names were not reliably published in the current official pages reviewed for this guide, so this article does not guess or reuse an outdated roster.
8. What is the Waxahachie Utilities Department phone number?
The current Utilities Department lists 469-309-4320. Its physical address is 408 S Rogers Street, Waxahachie, TX 75165. For Utility Billing and customer accounts, call 469-309-4170 instead.
9. What number should I call for a Waxahachie water emergency?
The City’s Utilities Department lists 469-309-4400 as the emergency phone number. Routine billing, new-account and payment questions should go to Utility Billing at 469-309-4170 rather than the emergency line.
10. When does the Waxahachie City Council meet?
The City currently lists regular Council meetings on the first and third Monday of each month at 7:00 PM. Meetings are held at the Waxahachie Civic Center, 2000 Civic Center Lane, Waxahachie, TX 75165, and the City provides agendas, minutes and live meeting streams.