Harrison Water Department News: Alerts & Boil Notice 2026

Verify a boil notice in this order

1. 1

   Check the exact water-system name

   Look at your bill. The utility should say Harrison Waterworks / City of Harrison if this guide applies to your account.

2. 2

   Check the City Live Feed

   Harrison uses its Live Feed for street closures, emergency water repairs and other fast City updates.

3. 3

   Check the Arkansas Department of Health

   ADH maintains a statewide boil-water-order table showing the system, affected area, reason, issue date and lift date when available.

4. 4

   Call if the affected area is unclear

   Water & Sewer Operations Manager: (870) 741-6382. After hours, call City dispatch at (870) 741-5463.

Arkansas Department of Health boil-water guidance says affected customers should boil water used for drinking, beverages, food preparation or other consumption purposes briskly for one minute before use.

A boil-water order does not necessarily mean contamination has been confirmed. Arkansas may issue an order when contamination has occurred or might have occurred.

Arkansas guidance says a boil order remains in place until the problem is corrected, an adequate disinfectant level is established and bacteriological testing shows the affected water is safe.

The City launched CodeRED in 2025 as an additional severe-weather warning service that can deliver alerts by cell phone, text, email or landline.

Boone County contains multiple public water systems. Search results that mention “Harrison” can therefore show boil orders that do not apply to City of Harrison Waterworks customers.

Before following a boil notice

• Read the system name. Look for “Harrison Waterworks,” not simply a Harrison mailing address.
• Read the affected streets. Many Arkansas boil orders apply only to part of a distribution system.
• Check the issue and lift dates. An old boil order can remain searchable after it has already been rescinded.
• Use your bill to identify the provider. The provider name on the water bill is the best starting point when systems overlap geographically.

1. 1

   Get the location

   Note the nearest street address, intersection or recognizable landmark.

2. 2

   Describe what you see

   Tell staff whether water is flowing from pavement, a meter area, hydrant, ditch or another location.

3. 3

   Explain the service impact

   Mention no water, very low pressure, discolored water, flooding or another symptom.

4. 4

   Call the appropriate number

   Water & Sewer Operations Manager: (870) 741-6382. After hours: City dispatch at (870) 741-5463.

5. 5

   Watch for follow-up notices

   Check the City Live Feed and ADH if the incident causes pressure loss or a boil-water order.

Harrison’s Water Maintenance & Construction Department maintains the City’s potable-water distribution infrastructure, including water lines, storage tanks, pump stations, valves and meters.

The Arkansas Department of Health currently provides Harrison Waterworks’ 2025 Annual Drinking Water Quality Report, covering monitoring performed from January 1 through December 31, 2025.

On April 21, 2026, the City reminded residents with lawn sprinkler systems to have their backflow systems tested to help protect the drinking-water supply.

The City’s Water Billing page provides practical steps for checking for a household water leak.

1. 1

   Turn off every faucet and water-using fixture

   Make sure no intentional water use is occurring before checking the meter.

2. 2

   Watch the small gear / leak indicator

   The City says the small gear on the meter face turns when water is moving through the meter.

3. 3

   Check toilets

   Harrison specifically warns that running toilets can create very high usage. The City says a stuck flapper can leak as much as 20,000 gallons in 24–48 hours.

4. 4

   Use food coloring

   The City’s tip suggests adding food coloring to the toilet tank to help determine whether water is continuously leaking into the bowl.

5. 5

   Check the yard and water heater

   Look for wet or unusually green areas between the home and meter, and inspect the water heater for signs of leakage.

• Save the City Live Feed. Check it when you see crews, a street closure or an unexplained water interruption.
• Install the Harrison City app. The City promotes the app for news, events and push notifications.
• Bookmark the Arkansas boil-order page. It shows the water-system name, affected area, reason and lift date.
• Know your public water system. Harrison-area addresses can be served by utilities other than Harrison Waterworks.
• Save (870) 741-5463. That is the after-hours City dispatch route identified for water emergencies.
• Wait for an official lift notice. Never assume a boil order is over merely because water pressure returns.

Harrison Waterworks

The City of Harrison municipal public water system, identified by EPA/Arkansas records as AR0000062.

Boil-Water Order

An official instruction to boil affected water because contamination is known or may have occurred.

Precautionary Boil Order

An order commonly issued after pressure loss, a main break or another condition that creates possible contamination risk.

Emergency Boil Order

A stronger public-health situation associated with confirmed contamination conditions described by Arkansas health guidance.

Lift Date

The date an official boil-water order is rescinded after required conditions are satisfied.

Water Main Break

A break in a distribution pipe that can cause water loss, pressure problems and possible boil-order conditions.

Carroll-Boone Water District

The regional provider from which Harrison purchases treated surface water originating at Beaver Lake.

Cross Connection

A connection that could allow non-potable water or another substance to enter the drinking-water system if backflow occurs.

CCR

Consumer Confidence Report, the annual public drinking-water quality report.

City Live Feed

Harrison’s frequently updated City information stream used for repair, closure and community notices.