Independent Crown Point Water Guide: WaterDepartmentGuide.org is an independent informational resource. It is not operated by, affiliated with, or endorsed by the City of Crown Point, Indiana, Crown Point Utilities or the Clerk-Treasurer’s Office.
Water-main breaks, boil advisories and neighborhood service interruptions can change within minutes. Always verify an active incident through the City’s official Alert Center or Crown Point Utilities before relying on an older notice.
Crown Point Water Department: News, Alerts & Updates 2026
Crown Point Indiana water status guide
Check the Water Alert Before You Assume an Outage Is Citywide
The City of Crown Point Water Works handles the municipal water-distribution system, while utility billing and account changes are routed through the Clerk-Treasurer’s Office.
During this August 22, 2026 review, no 2026 boil-water advisory was located in the official Crown Point pages indexed for this guide. That should not be treated as a live all-clear. A main break or precautionary advisory can be issued after this page is published.
For the fastest check, open the City’s Alert Center, review Public Works/news notices, then call Crown Point Utilities at 219-661-2287 when the issue appears to involve the water system.
Start here
Crown Point Water Department Quick Facts
Call 219-661-2287 for water-system, quality, inspection or utility-operation questions. Call 219-662-3235 for bills, moving service into or out of your name, irrigation-account activation and Clerk-Treasurer account matters.
Live-status workflow
Is There a Crown Point Water Alert Right Now?
No 2026 boil advisory located during this review
Official Crown Point sources reviewed on August 22, 2026 did not surface a current 2026 boil-water advisory. Because emergency notices can change quickly, this is not a guarantee that every address has uninterrupted service right now.
Check in this order
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1
Open Crown Point’s Alert Center
The City uses its Alert Center for alerts and emergencies by category.
Check Alert Center -
2
Review Public Works news
Infrastructure, lead-line and utility notices can also appear under Public Works or general City news.
Public Works News -
3
Check whether neighbors are affected
If only your house has no water, confirm the property’s shutoff valves and private plumbing before assuming a Citywide outage.
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4
Call Crown Point Utilities
For a suspected City water-system problem, call 219-661-2287.
Search results can continue showing old boil notices, construction posts or water-quality notices long after an event ends. Always compare the publication date and affected location.
If an advisory is issued
What to Do During a Crown Point Boil-Water Advisory
A boil advisory may apply to a small street, subdivision or pressure zone rather than every Crown Point water customer.
Use boiled or bottled water
If the advisory instructs customers to boil water, bring water to a rolling boil for the duration stated in the official notice before cooling it for use.
Use safe water for preparation
Follow the advisory for drinking, food preparation, beverages and other ingestible uses.
Do not use questionable ice
Ice made while the advisory was active may need to be discarded after the all-clear.
Use safe water for brushing
Use bottled or properly boiled and cooled water when instructed by the notice.
Follow the same safe-water guidance
When a microbiological advisory applies, use safe water for pets unless the notice says otherwise.
Wait for official cancellation
Do not stop precautionary measures because water looks clear or pressure returns.
A main break or pressure loss may lead to an advisory, but only follow boil-water precautions when Crown Point or another responsible public-health authority actually issues that instruction for your service area.
No water / low pressure
Water Main Break or Service Interruption
Check official alerts and contact Utilities if several nearby properties lose pressure simultaneously.
Look for a closed shutoff valve, frozen plumbing, internal leak or private plumbing problem.
Utility construction can require temporary service shutdowns or produce short-term pressure changes.
After pressure returns
Infrastructure updates
Crown Point Water Projects to Watch in 2026
New 24-Inch Water Supply Line
Official Board of Public Works records have documented work associated with a new 24-inch water supply line as part of the City’s multi-year utility infrastructure program.
Why customers care: Large transmission improvements can support capacity, redundancy and future system growth.Replacement Program
Crown Point has moved from service-line inventory work into replacement planning and construction. Earlier City records identified Round 1 construction and $5 million in funding approval for Round 2.
2026 relevance: Properties in project areas may see inspection, excavation, traffic control or temporary water interruption.Board of Public Works Updates
Utility updates appear as recurring business on Board of Public Works & Safety agendas, making the Agenda Center one of the most useful sources for capital-project progress.
Open Agendas & MinutesRoad excavation, line replacement and service-line identification are infrastructure activities. Follow an official water-quality or boil notice only when the City specifically issues one.
Lead & Copper Rule work
Crown Point Water Service Line Survey & Replacement Updates
The City asked Crown Point residents to identify the material of the incoming water service line as part of its response to updated federal Lead and Copper Rule requirements. The Water Service Line Survey remains a featured utility resource on the City’s website.
Service-line inventory
Determine what material connects individual properties to the distribution system.
Field verification
Utility crews or project contractors may verify material at selected service locations.
Replacement planning
Known eligible lines can be grouped into funded replacement projects.
Construction
Replacement work can involve excavation near the meter, curb, sidewalk or private service route.
Use the City’s own survey/news route for current service-line identification instructions.
The purpose of inventory and field verification is to determine the actual material. Age can be a reason to investigate, but it is not proof by itself.
Drinking-water monitoring
Crown Point Water Quality Updates
A Crown Point drinking-water monitoring notice states that customers may request data for unregulated contaminants through Crown Point Utilities at 705 Industrial Blvd., by telephone at 219-488-2382, or by email at cputilities@crownpoint.in.gov.
What the City’s UCMR notice reported
| Analyte | Example Highest Published Detection | What It Means |
|---|---|---|
| Lithium | 6.25 µg/L | Reported during September 2023 sampling. |
| PFOA | 0.0018 µg/L | Detected in published UCMR monitoring data. |
| PFOS | 0.0021 µg/L | Detected in published UCMR monitoring data. |
| PFHxA | 0.0013 µg/L | Detected during one published sampling event. |
| PFBA | 0.0017 µg/L | Detected in published UCMR monitoring data. |
The notice reports samples collected in 2023 and was distributed in 2024. It is useful background for Crown Point water-quality monitoring but should not be presented as a current contamination incident.
Seasonal account update
Separate Irrigation Meter? Notify the Clerk’s Office
Turn Irrigation Account Off
If the property has a separate irrigation meter, notify the Clerk’s Office when shutting the system down for the season. The City says this prevents continued minimum billing on that irrigation account.
Reactivate Irrigation Account
Notify the Clerk’s Office when the separate irrigation system is placed back into service so the account can be made active again.
Protect the drinking-water system
Backflow & Sprinkler System Updates
Crown Point requires lawn-irrigation installers working under the City’s program to be licensed.
An installation permit is required for each new in-ground lawn irrigation system.
Proper installation and testing of the required backflow-prevention assembly is mandatory.
The City says hazardous cross-connection backflow assemblies must be tested and certified annually.
Jason Scott
Public Works · 705 Industrial Blvd., Crown Point, IN 46307
219-661-2287Do not wait until an outage
How to Get Crown Point Water Alerts
Alert Center
Open the City’s alert dashboard to review active emergency and general notices.
Alert CenterAlerts Sign-Up
Use the City’s alerts signup route so you do not have to manually check the website during every incident.
Alerts Sign-UpNotify Me
The Crown Point website allows users to subscribe to selected news, calendar and notification categories.
Notification SubscriptionsPublic Works News
Check utility-related news such as service-line inventory work and infrastructure notices.
Public Works NewsAgendas & Minutes
For longer-term capital projects, check Board of Public Works documents and recurring utility updates.
Agenda CenterCall Utilities
Use direct confirmation when an online notice is unclear or your address appears uniquely affected.
219-661-2287Account safety
Crown Point Water Shutoff Scam Warning
Do not give payment-card information to an unexpected robocall
The City’s Alert Center retains a warning about a robocall falsely claiming to represent the Crown Point Water Department and demanding credit-card information to prevent utility shutoff. The City identified that call as a scam.
End the unexpected call
Do not provide card numbers, bank credentials or passwords.
Call the City yourself
Use the published Clerk-Treasurer number: 219-662-3235.
Check your real account
Use the City’s official billing route instead of a link or phone number supplied by the caller.
Report suspicious activity
Save caller information and report suspected fraud through appropriate City or law-enforcement channels.
What does the notice mean?
Crown Point Water Alert Decoder
| Notice | What It Usually Means | What You Should Do |
|---|---|---|
| Boil-water advisory | Precautionary or confirmed water-quality concern | Follow the exact City notice until an official all-clear |
| Water-main break | Distribution pipe failure / repair | Expect localized interruption; check whether a boil advisory follows |
| Low pressure | Possible break, valve work, high demand or private plumbing issue | Check neighbors + City alerts, then contact Utilities |
| Lead service-line work | Inventory or replacement construction | Read property-specific contractor/City instructions |
| UCMR monitoring notice | Regulatory monitoring information | Read the sampling date; do not assume it is an emergency notice |
| Irrigation account notice | Separate sprinkler-meter billing status | Contact Clerk-Treasurer for seasonal on/off status |
| Backflow notice | Testing, certification or cross-connection compliance | Use an appropriate tester and submit required certification |
| Robocall shutoff demand | Potential scam | Hang up and call the City using its published number |
Call the correct office
Crown Point Water Department Contact Information
Crown Point Public Works
705 Industrial Blvd.
Crown Point, IN 46307
Clerk-Treasurer
101 N. East St.
Crown Point, IN 46307
Crown Point Utilities
705 Industrial Blvd.
Crown Point, IN 46307
Crown Point Public Works / Utilities
Crown Point City Hall / Clerk-Treasurer
Contact finder
Who Should You Contact?
| Issue | Office | Contact |
|---|---|---|
| Water-system question | Utilities / Public Works | 219-661-2287 |
| Suspected City water leak | Utilities / Public Works | 219-661-2287 |
| Water bill | Clerk-Treasurer | 219-662-3235 |
| Move service in/out of name | Clerk-Treasurer | 219-662-3235 |
| Separate irrigation meter | Clerk-Treasurer | 219-662-3235 |
| Backflow / water inspection | Utilities | 219-661-2287 |
| Monitoring-data request | Crown Point Utilities | 219-488-2382 |
| Possible active advisory | City Alert Center + Utilities | Check alerts |
Official City routes
Crown Point Water News & Alert Links
Alert terminology
Crown Point Water Terms Explained
- Boil-Water Advisory
- A public-health precaution instructing affected customers to boil tap water for specified uses until an official all-clear is issued.
- Water Main Break
- A failure or rupture in a public water-distribution pipe that can interrupt service or reduce system pressure.
- Lead Service Line
- A water service connection containing lead material. Crown Point has been conducting service-line inventory and replacement work.
- UCMR
- Unregulated Contaminant Monitoring Rule, an EPA monitoring program used to gather occurrence data for contaminants without established federal drinking-water standards at the time of sampling.
- Cross-Connection
- A plumbing connection through which nonpotable water or another substance could potentially enter the drinking-water system.
- Backflow Preventer
- A device designed to stop reverse flow from a potentially contaminated connection into the public drinking-water supply.
- Public Works
- The City department that includes utility infrastructure operations and other municipal infrastructure responsibilities.
- Clerk-Treasurer
- The City office handling Crown Point utility billing and customer-account functions.
Frequently searched questions
Crown Point Water Department FAQs
Is there a boil-water advisory in Crown Point Indiana right now?
No 2026 boil-water advisory was located in the official Crown Point sources reviewed for this guide on August 22, 2026. Because water emergencies can begin at any time, check the City’s Alert Center before treating that as a live all-clear.
What is the Crown Point Water Department phone number?
For Crown Point Utilities and water-system questions, call 219-661-2287. The official Public Works page lists Jason Scott as Utilities Superintendent. For utility billing and account matters, call the Clerk-Treasurer at 219-662-3235.
Where is the Crown Point Water Department located?
Crown Point Public Works and Utilities are located at 705 Industrial Blvd., Crown Point, IN 46307. Utility billing and Clerk-Treasurer customer account services are located at City Hall, 101 N. East St., Crown Point, IN 46307.
How do I get Crown Point water outage alerts?
Use the City of Crown Point Alert Center and its Alerts Sign-Up/Notify Me tools. For longer-term utility construction updates, also review Public Works News and Board of Public Works agendas and minutes.
Who do I call if my Crown Point home has no water?
If nearby homes are also affected or you suspect a City distribution-system problem, check current City alerts and call Crown Point Utilities at 219-661-2287. If only your property is affected, also check private shutoff valves and plumbing.
What is Crown Point doing about lead service lines?
Crown Point has conducted a Water Service Line Survey to identify incoming service-line materials and has moved into funded lead-service-line replacement work. City Board of Public Works records documented Round 1 replacement work and funding approval for a second round.
Does a Crown Point water-main break always require boiling water?
No. A main break can cause service interruption or low pressure, but customers should boil water only when Crown Point or the responsible public-health authority issues an advisory for the affected area.
How do I contact Crown Point about drinking-water quality?
A Crown Point monitoring notice lists Crown Point Utilities at 219-488-2382, cputilities@crownpoint.in.gov and 705 Industrial Blvd., Crown Point, IN 46307 for customers seeking monitoring data.
Do Crown Point sprinkler systems need backflow testing?
The City states that backflow-prevention assemblies on hazardous cross-connections must be properly installed, tested and certified annually. New in-ground lawn irrigation systems also require applicable City permits and requirements.
Does Crown Point call customers demanding credit-card payment to avoid shutoff?
The City’s Alert Center contains a scam warning about a robocall falsely claiming to represent the Water Department and demanding credit-card information to prevent shutoff. Do not provide payment information to an unexpected caller; instead contact the Clerk-Treasurer directly at 219-662-3235.
Check the City Alert Center, Then Call Utilities if Your Address Is Still Unclear
For a possible boil advisory, main break or widespread pressure issue, start with the official Crown Point Alert Center. For water-system confirmation call 219-661-2287; for billing or account changes call 219-662-3235.