Milledgeville Water Utility New Service Connection, Required Documents, Fees and Business Office Help
Starting water service in Milledgeville can be simple if you know which City office to contact, which documents to prepare, what deposit or fee may apply, and how billing dates work after the account is opened. This guide gives a practical step-by-step path for homeowners, renters, landlords and businesses.
City of Milledgeville Water Utility Services handles new water accounts, disconnect requests, transfers, payment questions, account billing and water utility forms through the Business Office.
💧 New service connection checklist
Application: Use the official New Water Service-Disconnect Application or contact the Business Office for help.
Identification: Prepare valid driver’s license or official picture identification, plus SSN/TIN evidence.
Property proof: Homeowners need ownership proof; renters need a signed and dated lease.
City of Milledgeville Water Department New Service Quick Facts
The City of Milledgeville Water Utility Services page lists the Business Office Manager at 119 E. Hancock Street, Milledgeville, GA 31061, with phone 478-414-4006 and Business Office hours from Monday through Friday, 8:00 AM to 4:30 PM.
For billing questions and payment arrangements, the online utility billing portal points customers to 478-414-4010. The City water utility page also lists official online payments and a 24-hour pay-by-phone option at 833-271-0801.
What This Milledgeville Water Connection Guide Covers
How to Start New Water Service in Milledgeville
For a new water service connection, the City directs customers to complete the application and prepare the required identification and property documents. The same page also provides links for the New Water Service-Disconnect Application and Water Service Connection Application.
Confirm the service address
Make sure the address is served by the City of Milledgeville water utility. If the address is outside city limits or unclear, call the Business Office before submitting forms.
Open the official application route
Start from the City’s Water Utility Services page and use the listed new service/disconnect application resources.
Attach the correct proof
Homeowners should prepare ownership evidence. Renters should prepare a signed and dated lease. Businesses should ask the City what tax ID and business documentation are required.
Pay the correct deposit and fee
Confirm the current residential or commercial utility deposit, non-refundable connection fee, transfer fee or same-day service fee before paying.
Save the account confirmation
Keep your application receipt, payment confirmation, account number and service start date. You will need the account number for online bill payment.
Documents Required for Milledgeville New Water Service
The City lists several required items for new service. Missing paperwork is the most common reason a new water account gets delayed, especially for renters or buyers who have not yet collected proof of occupancy.
| Requirement | What to prepare | Why it matters |
|---|---|---|
| Completed application | New water service/disconnect application or water service connection application | Creates the utility account request. |
| Photo identification | Valid driver’s license or official picture ID | Verifies the applicant. |
| SSN/TIN evidence | Evidence of Social Security number or tax identification number | Used for account setup and verification. |
| Homeowner proof | Evidence of ownership if you own the home | Shows authority to open service at the property. |
| Renter proof | Signed and dated lease if renting | Shows current occupancy permission. |
Milledgeville Water Service Deposits, Connection Fees and Same-Day Fee
The City water utility page lists a Residential Utility Deposit of $150, including a $50 non-refundable connection fee. It also lists a Business/Commercial Utility Deposit of $250, also including a $50 non-refundable connection fee.
The same page lists a $50 same-day service fee and a $50 transfer fee for moving from one location to another within city limits, along with appropriate new service documentation.
| Fee / deposit | Listed amount | Important note |
|---|---|---|
| Residential utility deposit | $150 | Includes $50 non-refundable connection fee. |
| Business/commercial utility deposit | $250 | Includes $50 non-refundable connection fee. |
| Same-day service fee | $50 | Confirm availability and timing before requesting. |
| Transfer fee | $50 | Used when transferring deposit to a new city location. |
| Returned check fee | $30 | Listed for insufficient funds on returned checks. |
Milledgeville Water Utility Business Office Phone, Address and Hours
The City Water Utility Services page lists Nikki Reeves, Business Office Manager, at 119 E. Hancock Street, Milledgeville, GA 31061, with phone 478-414-4006, fax 478-414-4011, and email nreeves@milledgevillega.us.
For water utility billing questions, the City’s Water & Sewer page directs customers to the Business Office at 478-414-4010. Business Office hours are listed as Monday through Friday, 8:00 AM to 4:30 PM.
Business Office
Use for billing, new service, payment, transfer and disconnect questions.
478-414-4010Office Address
City Hall / Business Office location for in-person utility support.
119 E. Hancock StreetHow to Pay a City of Milledgeville Water Bill
The City allows customers to view and pay water bills online through the official Municipal Online Payments portal. The portal says Quick Pay requires your account number and no login is necessary.
The City also lists a pay-by-phone option at 833-271-0801, available 24 hours a day, 365 days a year, with a listed $1.25 per transaction charge.
Use the official online payment portal
Open the official City of Milledgeville Utility Billing portal to pay online or manage the account.
Use Quick Pay if you only need to pay
The portal says Quick Pay lets you pay with your account number, without logging in.
Use pay-by-phone if preferred
Call 833-271-0801 to pay by phone. Keep the account number and payment method ready.
Save payment proof
Save the confirmation number, payment date, amount and account number until the payment appears on the account.
Transfer, Disconnect or Stop Milledgeville Water Service
If you are moving, the City says it is the customer’s responsibility to contact the City to disconnect service. Charges may continue until the disconnection notice is received.
If you move from one location to another within city limits, the City says your deposit can be transferred to a new location, but you must contact the Business Office, satisfy unpaid balances at prior locations and provide appropriate new service documentation.
Call before moving out
Contact the Business Office before your move-out date so billing does not continue after you leave.
Ask about deposit transfer
If moving within city limits, call 478-414-4010 to ask whether your deposit can be transferred to the new service address.
Clear unpaid balances
The City notes unpaid balances at prior service locations must be satisfied before a transfer is complete.
Keep final confirmation
Save disconnect confirmation, final bill details, transfer fee receipt and new account documentation.
Milledgeville Water Bill Due Dates, Late Fee and Service Interruption Rules
The City says water bills are released each month on the last working day of the month and customers can expect bills to arrive no later than the 3rd. Bills are due by the 15th of the month before 4:30 PM, or the next business day if the 15th falls on a weekend or City holiday.
The City also says a $5 penalty applies to bills not paid in full by the 15th. Once the bill is ten days past due, a $35 service fee applies and the account may be subject to interruption of service.
| Billing event | City listed timing / amount | User action |
|---|---|---|
| Bill release | Last working day of each month | Watch mail, online account or email billing. |
| Expected arrival | No later than the 3rd | Check online if bill does not arrive. |
| Due date | 15th by 4:30 PM | Pay before deadline to avoid penalty. |
| Late penalty | $5 after due date | Pay balance quickly. |
| Past-due service fee | $35 after listed past-due period | Call 478-414-4010 if payment issue exists. |
City of Milledgeville Water & Sewer Department Overview
The City Water & Sewer page says the department serves approximately 7,800 water customers and 6,500 sewer customers. It also describes water treatment, wastewater treatment, distribution waterlines and sewer collection lines maintained by the department.
For water utility bill questions, the Water & Sewer page directs customers to the Water Utility Services page or the Business Office at 478-414-4010. For department-level Water & Sewer contact, the page lists Lauren Powelski, Administrative Assistant, at 119 E. Hancock Street, phone 478-414-4052.
Water utility billing
Business Office and Water Utility Services handle billing and account questions.
478-414-4010Water & Sewer office
Department contact for Water & Sewer administrative questions.
478-414-4052Checklist Before Applying for New Milledgeville Water Service
Use this checklist before submitting your application or visiting the Business Office. It helps avoid delays and repeat calls.
| Check | What to prepare |
|---|---|
| Service address | Full Milledgeville service address, apartment/unit number and move-in date. |
| Applicant ID | Driver’s license or official photo identification. |
| Tax/identity evidence | Social Security number evidence or tax identification number evidence. |
| Occupancy proof | Ownership proof for homeowners or signed and dated lease for renters. |
| Payment | Deposit, connection fee, transfer fee or same-day service fee if applicable. |
What to Say When Calling Milledgeville Water Utility Services
A clear call saves time. Tell the office whether you need new service, disconnect, transfer, payment help, a payment arrangement, or online account assistance.
| Detail | Example wording | Why it helps |
|---|---|---|
| Service address | “The service address is 123 Main Street, Milledgeville.” | Helps confirm service area and account. |
| Task | “I need to start new water service.” | Routes you to the correct process. |
| Move-in date | “I need service active by Friday.” | Helps staff explain timing and same-day fee if applicable. |
| Occupancy type | “I am renting and have a signed lease.” | Documents differ for owners and renters. |
| Payment question | “What deposit and connection fee apply?” | Confirms current amount before payment. |
City of Milledgeville Water Utility Office Map and Visit Guidance
The City Water Utility Services page lists the Business Office contact at 119 E. Hancock Street, Milledgeville, GA 31061. This is the key address for water utility service and billing questions.
Call before visiting if you need new service activated, service transferred, a disconnect completed, or a deposit/payment amount confirmed.
City Hall / Water Utility Services Business Office
Use this map for office location reference. For application requirements and billing help, call the Business Office first.
Official Milledgeville Water Department Links and Resources
Use these official City of Milledgeville resources for new service, disconnect applications, payments, billing questions, water quality, lead service line inventory and water/sewer department information.
Water Utility Services
Official page for new service, billing, payment methods, deposits, fees and due dates.
Open Utility ServicesWater & Sewer
Department overview, Water & Sewer contact and official resources.
Open Water & SewerOnline Payments
Municipal Online Payments portal for City of Milledgeville utility bills.
Open Payment PortalQuick Pay
Pay without logging in using account number and required payment details.
Open Quick PayNew Service Application
Official new water service and disconnect application route listed by the City.
Find ApplicationWater Quality Report
Annual Consumer Confidence Report / water quality report resources.
Open Water QualityLead Service Line Inventory
Official inventory resource linked by the City for service line review.
Open InventoryCity Website
Main City of Milledgeville website for city services and updates.
Open City WebsiteOffice Directions
Use Google Maps to locate 119 E. Hancock Street before visiting.
Open MapMilledgeville Water Department New Service Connection FAQs
How do I start new water service in Milledgeville?
Start from the official City of Milledgeville Water Utility Services page and use the listed New Water Service-Disconnect Application. Prepare your completed application, photo ID, SSN/TIN evidence, and either ownership proof or a signed lease.
What phone number should I call for Milledgeville water billing?
For water utility billing, payment arrangements and account support, call 478-414-4010.
Where is the Milledgeville Water Utility Services office?
The City Water Utility Services page lists 119 E. Hancock Street, Milledgeville, GA 31061.
What are Milledgeville Water Utility Business Office hours?
The City lists Business Office hours as Monday through Friday, 8:00 AM to 4:30 PM.
What documents are required for new water service?
The City lists a completed application, valid driver’s license or official picture identification, evidence of Social Security number or tax identification number, proof of ownership for homeowners, or a signed and dated lease for renters.
How much is the residential utility deposit?
The City page lists a $150 residential utility deposit, including a $50 non-refundable connection fee. Always confirm current amounts with the Business Office before paying.
How much is the commercial water service deposit?
The City page lists a $250 business/commercial utility deposit, including a $50 non-refundable connection fee. Confirm current requirements before applying.
Can I pay a Milledgeville water bill by phone?
Yes. The City lists pay-by-phone at 833-271-0801, available 24 hours a day, 365 days a year, with a listed $1.25 per transaction charge.
When are Milledgeville water bills due?
Water bills are due by the 15th of the month before 4:30 PM. If the 15th falls on a weekend or City holiday, the due date moves to the following business day.
What happens if I do not pay my Milledgeville water bill on time?
The City lists a $5 penalty for bills not paid in full by the 15th. Once a bill is ten days past due, a $35 service fee applies and the account may be subject to interruption of service.
Can I transfer my Milledgeville water deposit to another address?
If you move from one location to another within city limits, the City says it can transfer your deposit to a new location. Call 478-414-4010 to schedule the deposit transfer and confirm current requirements.
Who do I contact for Milledgeville Water & Sewer department questions?
The Water & Sewer page lists department administrative contact information at 119 E. Hancock Street and phone 478-414-4052. For water utility bills, use the Business Office at 478-414-4010.
Best Way to Start Milledgeville Water Service in 2026
For a new City of Milledgeville water service connection, start with the official Water Utility Services page, prepare your application, ID, SSN/TIN evidence, and proof of ownership or lease. Then call the Business Office at 478-414-4010 if you need help confirming deposit, fee, application timing or service activation.
For payments, use the official Municipal Online Payments portal or the City’s pay-by-phone number 833-271-0801. For move-outs or transfers, contact the City directly before leaving the property so charges do not continue in your name.
Editorial note: This guide is informational and helps City of Milledgeville water customers find official new service and billing resources faster. Deposits, fees, forms, deadlines, phone numbers and office policies can change, so always confirm final instructions directly with official City of Milledgeville resources before applying or paying.