Longview Water Meter Installation, Fire Hydrant Meter Use, Water Taps and Utility Billing Help
If you need a new water meter, water tap, sewer tap, fire hydrant meter set, fire waterline tap, utility billing support, or an after-hours water emergency number in Longview, Texas, this guide separates the correct City office, phone number, address, hours and official resources.
City of Longview Development Standards is the key contact for construction-related utility requests such as water meters, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline taps. Utility Billing Services is the key contact for customer accounts, payments, utility bills and connect/disconnect service questions.
🔧 Meter install, tap or fire hydrant meter set?
Development Standards: Call 903-237-1362 for water meters, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline taps.
Office: Development Standards is listed at 410 S. High St., Longview, TX 75601.
Important: The City says applications must be researched and quoted, so do not assume same-day approval or fixed pricing without review.
City of Longview Water Department Quick Facts for Meter Install and Hydrant Use
The City’s Water and Sewer Information page says construction, additions or improvements require utility availability verification. It specifically lists water meters, water taps, sewer taps, sewer cleanouts at property line, fire hydrant meter sets and fire waterline taps as application items that need to be researched and quoted.
For these construction and development-related water/sewer requests, use Development Standards at 410 S. High St. with phone 903-237-1362. For utility accounts and bills, use Utility Billing Services at City Hall, 300 W. Cotton St. with phone 903-237-1030.
What This Longview Water Meter and Hydrant Guide Covers
Longview Water Meter Installation: Who to Contact First
For a new water meter installation connected to construction, additions, improvements or new development, start with City of Longview Development Standards. The City lists water meters as one of the application items that must be researched and quoted.
This matters because a meter installation may depend on utility availability, tap location, meter size, service line needs, backflow requirements, development standards, inspection timing and city fee calculations.
Confirm the property and project type
Prepare the address, parcel or project location, construction type, requested service size and whether this is residential, commercial, irrigation, fireline or temporary construction use.
Contact Development Standards
Call 903-237-1362 or start from the official Water and Sewer Information page.
Ask for research and quote process
Ask what application, drawings, contractor details, meter size, tap fees, inspection steps or utility availability verification are needed.
Do not schedule work before approval
Wait for the City’s quote, instructions and approval before planning installation dates or hiring work that depends on City utility access.
Longview Fire Hydrant Meter Sets: Temporary Hydrant Water Use
The City’s Water and Sewer Information page lists fire hydrant meter sets as an application item that must be researched and quoted. This is typically relevant when contractors or projects need temporary water access from a hydrant through a City-approved metered setup.
Do not connect equipment to a fire hydrant without official authorization. Fire hydrants are public safety infrastructure, and unauthorized use can create pressure, damage, safety and cross-connection risks.
Do not self-connect
Hydrant use must go through the City process. Unauthorized use can create major safety and system issues.
Official approval neededHydrant meter set
Contact Development Standards for application, research, quote and instructions.
903-237-1362Define why hydrant water is needed
Explain whether the water is for construction, dust control, filling, flushing, temporary service, testing or another approved purpose.
Identify preferred hydrant location
Prepare the jobsite address, nearby cross street, hydrant location and project duration. The City may approve a different location based on system needs.
Ask about meter, deposit and backflow requirements
Call 903-237-1362 and ask what application, metering, deposit, backflow protection, inspection or pickup/return process applies.
Longview Water Taps and Utility Availability Verification
Construction, additions or improvements may require utility availability verification before a new service is approved. The City lists water taps as an application item that must be researched and quoted.
Confirm utility availability
Before assuming water service can be connected, ask Development Standards whether water service is available at the project location.
Prepare project documents
Have site plan, address, parcel, proposed use, requested tap size, contractor contact and any permit details ready.
Request research and quote
Contact 903-237-1362 and ask how the water tap request will be researched, quoted and scheduled.
Longview Sewer Taps and Sewer Cleanouts at Property Line
The official Water and Sewer Information page also lists sewer taps and sewer cleanouts at property line as application items that require research and quote. These are different from routine wastewater billing or a sewer emergency.
| Request type | Best first contact | What to prepare |
|---|---|---|
| New sewer tap | Development Standards – 903-237-1362 | Address, site plan, proposed use, tap location and contractor details. |
| Sewer cleanout at property line | Development Standards – 903-237-1362 | Property location, existing service details and reason for cleanout request. |
| After-hours sewer emergency | Emergency hotline – 903-236-3030 | Address, overflow/back-up location, start time and callback number. |
| Utility bill or account service | Utility Billing – 903-237-1030 | Account number, service address and customer details. |
Longview Development Standards Contact for Water and Sewer Applications
Development Standards is the key City office for utility availability and application research related to construction, additions or improvements. The official Water and Sewer Information page lists the office at 410 S. High St., Longview, TX 75601 and phone 903-237-1362.
Business hours are listed as Monday through Friday, 8 AM to 5 PM. Because applications must be researched and quoted, prepare detailed project information before calling.
Development Standards
Water meters, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline taps.
903-237-1362Office Address
Use this address for Development Standards and utility availability review contact.
410 S. High St.Longview Utility Billing Services for Water Accounts and Payments
For existing utility accounts, water bills, payment support, connecting or disconnecting service, leaks at the meter, and customer billing questions, contact Utility Billing Services at 903-237-1030.
Utility Billing Services is listed at City Hall, 300 W. Cotton St., Longview, TX 75601. Official pages list business hours as Monday through Friday, 8 AM to 5 PM, with mailing address P.O. Box 1952, Longview, TX 75606.
Use Utility Billing for customer accounts
Call 903-237-1030 for billing, payments, account setup, connecting/disconnecting service or meter-area account questions.
Use the official payment portal
Open the official Utility Access online payment page for online bill payment options.
Keep account details ready
Have your account number, service address, payment confirmation and customer name ready before calling.
Longview Water and Sewer Emergency Phone Numbers
The City lists 903-236-3030 as the after-hours water and sewer emergency hotline. The emergency contact page identifies this number for after-hours water emergencies, wastewater/sewer emergencies, water distribution, water main and fire hydrant leaks.
Some official pages also list 903-576-6767 for after-hours water and sewer emergency support. For immediate public safety danger, call emergency services first.
Water main / hydrant leak
Use the emergency hotline if the issue is after hours or urgent.
903-236-3030Sewer emergency
For sewer backup or overflow emergency, call the hotline quickly.
After hours supportIdentify the emergency type
Say whether the issue is a water main leak, hydrant leak, sewer backup, wastewater overflow, no water, low pressure or water quality concern.
Call the emergency hotline
Call 903-236-3030 for after-hours water/sewer emergencies. If directed by official City information, use 903-576-6767 as an additional after-hours number.
Give exact location details
Provide the address, cross street, nearest hydrant or landmark, visible problem, traffic impact and callback number.
Backflow Prevention and Cross-Connection Rules for Water Projects
The City’s Cross-Connection Control and Backflow Prevention Program is designed to protect safe drinking water. Projects with potentially hazardous connections may need backflow prevention devices, maintenance and testing.
This can matter for irrigation systems, commercial facilities, temporary construction water, fireline systems, industrial uses or any setup where non-potable water, chemicals or contaminants could backflow into the public water system.
Ask whether your project needs backflow review
When applying for a meter, tap or hydrant meter set, ask whether a backflow prevention device is required.
Use official backflow resources
Review the official Cross-Connection and Backflow Prevention page.
Keep test records
If a device is required, keep testing and compliance records available for City or BSI-related verification.
Checklist Before Requesting a Longview Meter Install or Hydrant Meter Set
Use this checklist before contacting Development Standards. A complete first call can reduce back-and-forth and help the City research and quote your application faster.
| Check | What to prepare |
|---|---|
| Project address | Full address, parcel, subdivision or project location. |
| Request type | Water meter, water tap, sewer tap, sewer cleanout, fire hydrant meter set or fire waterline tap. |
| Project purpose | New building, addition, temporary construction water, irrigation, fireline, commercial use or residential use. |
| Technical details | Requested meter size, tap size, expected flow, site plan, contractor details and estimated timeline. |
| Compliance questions | Ask about backflow, inspection, quote, payment, hydrant use rules and scheduling requirements. |
What to Say When Calling Longview Development Standards
A clear call helps staff route your request correctly. Use specific terms like “water meter,” “water tap,” “fire hydrant meter set,” or “fire waterline tap” instead of only saying “water service.”
| Detail | Example wording | Why it helps |
|---|---|---|
| Project location | “The project is at 123 Main Street, Longview.” | Helps verify utility availability. |
| Request type | “We need a fire hydrant meter set for construction water.” | Routes to the right application and quote process. |
| Project use | “This is for commercial construction / irrigation / new residential service.” | Affects review, meter size and backflow questions. |
| Timeline | “We need water by the week of…” | Helps clarify whether timing is realistic. |
| Contact | “The contractor contact is…” | Helps City follow up with technical questions. |
Longview Water Offices Map and Visit Guidance
For meter installation, tap and hydrant meter set application questions, use Development Standards at 410 S. High St.. For billing, accounts and customer payment questions, use Utility Billing Services at City Hall, 300 W. Cotton St..
Development Standards – 410 S. High St.
Use this map for meter, tap and fire hydrant meter set application contact.
Official City of Longview Water Department Links and Resources
Use these official City of Longview resources for meter installation, hydrant meter sets, water/sewer information, utility billing, online payment, emergency contacts, backflow and water service line inventory.
Water and Sewer Information
Water meters, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline taps.
Open Water & Sewer InfoUtility Billing Services
Water bill, utility account, payment, connection and disconnection customer support.
Open Utility BillingOnline Payment
Utility Access online payment, profile and account management.
Open Utility AccessEmergency Contacts
Water emergency, wastewater emergency, water distribution and water quality contact guidance.
Open Emergency ContactsPublic Works
Water distribution, line maintenance, water service line inventory and related public works resources.
Open Public WorksBackflow Prevention
Cross-connection and backflow prevention program details.
Open Backflow InfoService Line Inventory
Water service line inventory and lead service line information.
Open InventoryAlertWorks Notification
Utility account notification and contact update guidance.
Open AlertsLongview Water Department Meter Install and Hydrant Use FAQs
Who handles water meter installation in Longview Texas?
City of Longview Development Standards handles water meters, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline tap application review. Call 903-237-1362.
Where is Longview Development Standards located?
Development Standards is listed at 410 S. High St., Longview, Texas 75601.
Can I get a fire hydrant meter set in Longview?
The City’s Water and Sewer Information page lists fire hydrant meter sets as an application item. The request must be researched and quoted by the City.
Can I use a Longview fire hydrant without a meter?
No. Do not connect to or operate a City hydrant without official authorization. Contact Development Standards for the hydrant meter set process.
What is the City of Longview Utility Billing phone number?
City of Longview Utility Billing Services phone number is 903-237-1030.
Where is Longview Utility Billing located?
Utility Billing Services is located at City Hall, 300 W. Cotton St., Longview, TX 75601.
What is the after-hours Longview water emergency number?
The City lists the after-hours water and sewer emergency hotline as 903-236-3030. Some official pages also list 903-576-6767 for after-hours water/sewer emergencies.
Who do I call for a water main or fire hydrant leak in Longview?
The City emergency contact page lists Water Distribution for water main and fire hydrant leaks at 903-236-3030.
Who do I call for bad taste or water quality concerns?
The City emergency contact page lists Water Quality for bad taste at 903-237-2781. For after-hours urgent water issues, use the emergency hotline.
Do Longview water meter and tap applications have fixed pricing?
The City page says applications must be researched and quoted, so pricing and requirements can depend on the project, location and requested service.
Do I contact Utility Billing or Development Standards for new water service?
If the property already has service infrastructure and you need an account, call Utility Billing at 903-237-1030. If you need a physical meter, tap, hydrant meter set or utility availability review, call Development Standards at 903-237-1362.
What should I prepare before requesting a Longview hydrant meter set?
Prepare the jobsite address, project purpose, desired hydrant location, expected duration, contractor contact, water use need, backflow question and project timeline before calling Development Standards.
Best Way to Handle Longview Meter Install and Hydrant Use Requests in 2026
For City of Longview water meter installation, water taps, sewer taps, sewer cleanouts, fire hydrant meter sets and fire waterline taps, start with Development Standards at 903-237-1362. The City says these applications must be researched and quoted, so prepare project details before calling.
For customer bills, payments, account service, connection/disconnection questions and utility billing support, call Utility Billing Services at 903-237-1030. For after-hours water or sewer emergencies, call 903-236-3030.
Editorial note: This guide is informational and helps City of Longview, Texas water customers, builders and contractors find official contacts faster. Application requirements, fees, quote rules, inspection steps, payment rules and phone routing can change, so always confirm final instructions directly on official longviewtexas.gov pages before applying, paying or using water infrastructure.