Ardmore Water Department Board Members, Office Contact, Hours and Customer Help
If you need Ardmore Water Department office contact, board member names, board meeting time, bill pay help, alerts, water quality report, service question or customer support, this guide gives you the official route in one place.
Ardmore Water Department is commonly searched for office contact, bill pay, water board members, meeting information, alerts and water quality reports. For most customer issues, start with the office phone number first.
🏛️ Board, office, payment or alert?
Board members: The official board page lists Johnny Hatchett, James Bonner, Shane Emerson, Holly Clem and Ricky Mitchell.
Office contact: Call 256-423-6161 for general account, payment, office and non-emergency help.
Payment warning: The official bill pay page says late fees may be pending on payments made on the 16th or later, so check your bill or call the office for the penalty amount.
Ardmore Water Department Director, Board and Office Quick Facts
The official Ardmore Water Department contact section lists the office at 26772 Main Street, Ardmore, AL 35739, with phone 256-423-6161. The listed hours are Monday-Friday, 8:00 a.m. to 4:00 p.m..
The official water board page lists five board members and states that board meetings are normally held on the last Monday of each month at 8:30 a.m. at the Ardmore Water System Office.
What This Ardmore Water Department Contact Guide Covers
Ardmore Water Department Board of Directors
The official Water Board page lists the members of the Board of Directors as Johnny Hatchett, James Bonner, Shane Emerson, Holly Clem and Ricky Mitchell.
| Board member | Official role context | When this matters for customers |
|---|---|---|
| Johnny Hatchett | Board of Directors member | Board governance and public meeting context. |
| James Bonner | Board of Directors member | Board governance and public meeting context. |
| Shane Emerson | Board of Directors member | Board governance and public meeting context. |
| Holly Clem | Board of Directors member | Board governance and public meeting context. |
| Ricky Mitchell | Board of Directors member | Board governance and public meeting context. |
Ardmore Water Department Office Contact and Address
The official contact section lists 26772 Main Street, Ardmore, AL 35739 as the Ardmore Water Department office address. The listed phone number is 256-423-6161.
Office Phone
Use for bills, office contact, general questions and non-emergency support.
256-423-6161Office Address
Official Ardmore Water Department office location.
26772 Main StreetCall before visiting
Call 256-423-6161 if your issue is account-specific, time-sensitive or payment-related.
Use the office for customer support
Bring your bill, account number, service address, payment proof and ID if required.
Use the online message form for non-urgent inquiries
The official website includes a message form for non-emergencies and general inquiries.
Ardmore Water Department Office, Lobby and Drive-Thru Hours
The official contact section lists regular hours as Monday-Friday, 8:00 a.m. to 4:00 p.m.. It also lists Lobby Hours: 8:00 a.m. to 3:00 p.m. and Drive-thru: 8:00 a.m. to 4:00 p.m..
| Service window | Official hours | Best use |
|---|---|---|
| Office | Monday-Friday, 8:00 a.m. to 4:00 p.m. | General customer service and office contact. |
| Lobby | 8:00 a.m. to 3:00 p.m. | In-person questions and office visits. |
| Drive-thru | 8:00 a.m. to 4:00 p.m. | Quick payment or customer service route. |
Ardmore Water Board Meeting Time and Location
The official Water Board page says board meetings are normally held on the last Monday of each month at 8:30 a.m. at the Ardmore Water System Office.
Check the current meeting notice
Open the official Water Board information page before attending.
Confirm date if a holiday is near
Meeting dates can shift because of holidays, closures or special scheduling.
Arrive with a clear topic
If you plan to ask about policy, board action or public water system matters, prepare your topic in writing.
Ardmore Water Department Bill Pay and Late Fee Warning
The official payment page warns that late fees may be pending on payments made on the 16th or later. It says customers should check the bill or call the office for the penalty amount.
Open the official bill pay website
Use the official Ardmore Water Department payment website.
Check your bill before paying late
If payment is being made on or after the 16th, check your bill or call the office before paying.
Save confirmation
Keep the confirmation number, date, amount and payment method until your account updates.
Ardmore Water Department Important Notices and Alerts
The official website includes an Important Notices & Alerts route. Use it for current water department updates, notice changes, bill pay warnings, outage-related notices or public water announcements.
Check official notices first
Open the official website and use the alerts area before relying on social media or older notices.
Read the date carefully
Water alerts can change quickly. Confirm whether the notice is active, expired or replaced.
Call the office if your account is affected
Call 256-423-6161 if the notice affects your service, bill, payment timing or water quality concern.
Ardmore Water Quality Report and Drinking Water Information
The official website includes a Water Quality Report page. Customers can use it to review annual drinking water information and board-related public water system details.
Open the water quality report
Use the official Water Quality Report page.
Use the report for yearly water information
Annual reports are useful for compliance and drinking water details, but they may not explain a current outage or one-day issue.
Call for current water concerns
If your water is discolored, has unusual odor, pressure is low or a notice is active, call the office for current guidance.
Ardmore Water and Sewer Infrastructure Updates
Ardmore has received public attention for major water and sewer infrastructure improvements, including wastewater system funding and upgrade discussions. Customers should use official Ardmore Water Department and local government channels for current project timing, service effects and public notices.
Check official alerts before assuming service impact
Project news does not always mean water service is interrupted. Look for specific alerts or customer notices.
Call if work affects your property
Call 256-423-6161 if construction, sewer work, road work or service interruption affects your address.
Watch for board meeting discussion
Major water system and sewer system topics may be discussed through board or public meeting routes.
Checklist Before Calling Ardmore Water Department
Prepare the right information before calling so the office can answer faster.
| Check | What to prepare |
|---|---|
| Account number | Your Ardmore Water account number if calling about payment or account status. |
| Service address | Full property address and customer name. |
| Payment date | Especially important if paying on the 16th or later. |
| Payment proof | Confirmation number, amount and payment method. |
| Issue type | Bill pay, late fee, board meeting, alert, water quality, service issue or general question. |
| Notice title/date | If calling about an alert, save the notice title and date. |
What to Say When Calling Ardmore Water Department
A clear first sentence helps the office route your call quickly.
| Situation | Example wording | Best route |
|---|---|---|
| Bill payment | “I need help confirming my Ardmore Water bill amount before I pay.” | Office phone |
| Late fee | “I am paying on or after the 16th and need to confirm the penalty amount.” | Office phone |
| Board meeting | “I want to confirm the next Water Board meeting date and public meeting details.” | Water Board page / office |
| Water quality report | “I need help finding or understanding the annual water quality report.” | Water Quality page / office |
| Alert or notice | “I saw an alert and need to confirm whether my address is affected.” | Alerts page / office |
Ardmore Water Department Office Map
The official Ardmore Water Department office address is 26772 Main Street, Ardmore, AL 35739. Use this map for office, lobby, drive-thru and board meeting location reference.
Ardmore Water Department Office
Call 256-423-6161 before visiting if your issue is payment-sensitive, account-specific or tied to a current alert.
Official Ardmore Water Department Board, Office and Customer Links
Use these official resources for Ardmore Water Department office contact, board information, bill pay, important alerts and water quality reports.
Ardmore Water Department
Main official website with contact, bill pay warning, message form, office address and hours.
Open Official WebsiteWater Board Information
Board members, board meeting time and meeting location information.
Open Water BoardWater Quality Report
Annual drinking water quality report and public water system information.
Open Water QualityNotices and Alerts
Important notices, alerts and current customer updates from the department.
Open Alerts AreaOffice Phone
Call the office for bill, account, board meeting, alert or service questions.
Call 256-423-6161Ardmore Water Department Director, Board and Office Contact FAQs
What is the Ardmore Water Department phone number?
The official Ardmore Water Department phone number is 256-423-6161.
Where is the Ardmore Water Department office?
The office is located at 26772 Main Street, Ardmore, AL 35739.
What are Ardmore Water Department office hours?
Official hours are Monday-Friday, 8:00 a.m. to 4:00 p.m.. Lobby hours are 8:00 a.m. to 3:00 p.m., and drive-thru hours are 8:00 a.m. to 4:00 p.m..
Who are the Ardmore Water Department board members?
The official Water Board page lists Johnny Hatchett, James Bonner, Shane Emerson, Holly Clem and Ricky Mitchell as board members.
When does the Ardmore Water Board meet?
The official board page says meetings are normally held on the last Monday of each month at 8:30 a.m. at the Ardmore Water System Office.
Where do I check Ardmore Water Department alerts?
Use the official Ardmore Water Department website and its Important Notices and Alerts section for current notices.
Where can I find the Ardmore water quality report?
Use the official Water Quality Report page.
What should I do before paying an Ardmore Water bill late?
The official payment page warns that late fees may be pending on payments made on the 16th or later. Check your bill or call the office for the penalty amount before paying.
Is this guide for Ardmore Oklahoma?
No. This guide is for Ardmore Water Department at 26772 Main Street, Ardmore, AL 35739. Ardmore, Oklahoma has separate City water billing and public utilities pages.
Best Way to Contact Ardmore Water Department in 2026
For most customer questions, call 256-423-6161 or visit the office at 26772 Main Street, Ardmore, AL 35739 during posted hours. For board details, use the official Water Board page and confirm the current meeting date before attending.
For payments, check the official website and your bill carefully, especially if paying on or after the 16th. For alerts and water quality information, use official Ardmore Water Department pages only.
Editorial note: This guide is informational and helps Ardmore Water Department customers find official board, office, bill pay, alert and water quality resources faster. Board members, meeting dates, hours, payment rules, late fee procedures, alerts and office details can change, so always confirm final details directly on the official Ardmore Water Department website before taking action.