Quincy Water/Sewer Phone Numbers, Address, Office Hours, Billing Help and Official Resources
If you are searching for the Quincy Water Department phone number, address, office hours, water billing contact, online payment page, final water read, water/sewer rates or the right number for non-billing water, sewer or drain issues, this guide separates the official City of Quincy MA routes clearly.
City of Quincy Water, Sewer & Drain Division and Water Billing handle different user needs. A bill question, final water read or payment issue should go to Water Billing. A non-billing water, sewer or drain issue should go to the Water/Sewer/Drain Division route.
💳 Billing question or water/sewer/drain issue?
Water Billing: Call 617-376-1918 for water bill questions, final read and billing support.
Water/Sewer/Drain: Call 617-376-1910 for non-billing water, sewer or drain issues.
Location: Water/Sewer/Drain Division is listed at the Public Works Building, 55 Sea Street, Quincy, MA 02169.
Quincy Water Department Phone, Address and Office Hours Quick Facts
The official City of Quincy Water/Sewer Operations page lists the Water, Sewer & Drain Division at the Public Works Building, 55 Sea Street, Quincy, MA 02169, with phone 617-376-1910.
For water bill related questions and final water read, Quincy’s official Water Billing pages point users to 617-376-1918. City contact pages list 1305 Hancock St, Quincy, MA 02169 and hours of 8:30 AM to 4:30 PM Monday through Friday.
What This Quincy Water Department Guide Covers
Quincy Water Department Phone Numbers for 2026
Quincy MA water users mainly need two official phone numbers. Use 617-376-1918 for Water Billing and 617-376-1910 for Water/Sewer/Drain Division issues.
| Need | Phone | Use it for |
|---|---|---|
| Water Billing | 617-376-1918 | Water bill questions, account questions, final water read and billing support. |
| Water/Sewer/Drain Division | 617-376-1910 | Non-billing water, sewer or drain issues. |
| General City contact | 617-376-1000 | General City routing if you are not sure which office to call. |
| Public Works information | 617-376-1959 | Department of Public Works general information where listed in city/MWRA documents. |
Quincy Water Department Address and Office Hours
The Water/Sewer Operations page lists the Public Works Building location as 55 Sea Street, Quincy, MA 02169. City contact pages also show the City Hall contact address as 1305 Hancock St, Quincy, MA 02169.
Official City pages list standard City hours as 8:30 AM to 4:30 PM, Monday through Friday. For water/sewer bill questions, call Water Billing before visiting so you know what records to bring.
Water/Sewer Operations
Public Works Building location for Water, Sewer & Drain Division.
55 Sea StreetCity Contact
General City Hall contact location and office hour reference.
1305 Hancock StQuincy Water Billing Phone Number and Account Help
For water bill related questions, Quincy’s official Water Billing page directs users to call 617-376-1918. Use this route for bill amount, account number, payment questions, final read and water/sewer usage questions.
Call Water Billing for bill questions
Call 617-376-1918 for water bill, water/sewer account or final-read questions.
Keep your account number ready
Have your bill, account number, service address, payment date and any notice ready before calling.
Use official city payment links
Start from the official Quincy Online Payment Center before paying online.
How to Pay a Quincy MA Water/Sewer Bill Online
Quincy customers can use the official Online Payment Center for current water/sewer bills. The City’s utility billing portal also provides Quick Pay, where you need your account number and do not need to log in for a simple payment.
Open the official Online Payment Center
Use the City’s official Online Payment Center and choose the water/sewer bill route.
Use Quick Pay if you only need to pay
Open the official Quincy MA Utility Billing portal and use Quick Pay with your account number if you do not need full account management.
Create an account for more control
Use sign in or sign up if you want to view account details, manage single or multiple accounts, and use multi-bill pay.
Save proof of payment
Keep the confirmation number, payment date, account number and amount until the payment posts correctly.
How to Request a Final Water Read in Quincy MA
If you are selling a property, transferring ownership, closing an account or need a final bill, request a final water read before the relevant closing or move date. Quincy’s final water read page directs users to call 617-376-1918 or use the official form.
Prepare property and closing details
Have the property address, owner name, expected closing or transfer date, contact phone, email and account details ready.
Call Water Billing
Call 617-376-1918 for final water read questions.
Use the official final water read form
Open the official Request Final Water Read page if you prefer the online form.
Quincy Water, Sewer and Drain Division Contact
Use the Water, Sewer & Drain Division for non-billing water, sewer or drain issues. The official page lists the Public Works Building at 55 Sea Street and phone 617-376-1910.
Non-billing water/sewer/drain
Use this route for field-related water, sewer or drain concerns.
617-376-1910Billing questions
Do not use this as the main route for bill amount or payment questions.
Call Water BillingDecide whether it is billing or field service
Bill amount, balance, payment and final read belong with Water Billing. Water, sewer or drain problems belong with the division contact.
Call the division
Call 617-376-1910 for Water/Sewer/Drain Division issues.
Give exact location
Provide address, nearest cross street, visible condition, whether water/sewer/drain issue is active, when it started and callback number.
Quincy Water and Sewer Rates: Where to Check Current Charges
The City of Quincy provides a Water and Sewer Rates page under Water/Sewer Operations. Because rates can change, always confirm the latest water and sewer charges directly on the official City page before estimating a bill or publishing rate amounts.
Open the official rates page
Use the official Water and Sewer Rates page.
Check both water and sewer charges
High usage can affect both the water and sewer parts of a bill, so review the full bill rather than only one line item.
Call Water Billing if the bill looks wrong
Call 617-376-1918 with account number, service address and bill date ready.
Quick Checklist Before Calling Quincy Water Billing or Water/Sewer/Drain
A little preparation helps the City route your question faster. Use this checklist before calling Water Billing or Water/Sewer/Drain.
| Check | What to prepare |
|---|---|
| Service address | Full Quincy MA property address, unit number and nearest cross street if needed. |
| Account number | Account number from your water/sewer bill for billing and payment issues. |
| Issue type | Billing, payment, final water read, water/sewer/drain issue, high bill or rate question. |
| Payment detail | Payment confirmation number, date paid, amount and payment method if relevant. |
| Final read detail | Closing date, transfer date, owner/contact information and property address. |
What to Say When Calling Quincy Water Department
Use clear wording so the office knows whether your question belongs with billing, final read, online payment, rates, or Water/Sewer/Drain operations.
| Detail to give | Example wording | Why it helps |
|---|---|---|
| Service address | “The service address is 123 Adams Street, Quincy.” | Helps locate the property or field issue. |
| Account number | “My water/sewer account number is…” | Needed for bill and payment support. |
| Issue type | “Billing,” “final read,” “online payment,” “water/sewer/drain issue.” | Routes your call correctly. |
| Final read date | “The closing date is…” | Important for property transfer and final billing. |
| Visible problem | “There is water backing up near…” | Helps operations understand location and urgency. |
| Callback number | “My callback number is…” | Needed for follow-up. |
Quincy Water Department Map and Visit Guidance
For Water/Sewer/Drain operations, use the Public Works Building address 55 Sea Street, Quincy, MA 02169. For general City Hall contact and many city service pages, the City lists 1305 Hancock St, Quincy, MA 02169.
For billing and final read questions, call 617-376-1918 before visiting. For non-billing water/sewer/drain issues, call 617-376-1910.
City of Quincy Public Works Building
Use this map for Water/Sewer/Drain location reference. Call first for billing or final water read questions.
Official Quincy Water Department Links and Resources
Use these official Quincy MA links for water billing, online payment, Water/Sewer/Drain Division, final water read, rates and city contact information.
Water/Sewer/Drain Division
Main City page for Quincy Water, Sewer & Drain operations and contact.
Open Division PageOnline Payment Center
Official City of Quincy page for current water/sewer bill payments.
Open Payment CenterUtility Billing Portal
Quick Pay, account sign in, multi-account management and utility bill payment.
Open Utility PortalFinal Water Read
Request final meter read for property sale, move or account transfer.
Request Final ReadWater & Sewer Rates
Current water and sewer rate information from City resources.
Open RatesList of Services
Water/Sewer Operations service information and related city resources.
Open ServicesQuincy Water Department Phone, Address and Office Hours FAQs
What is the Quincy Water Department phone number?
For Quincy MA Water/Sewer/Drain Division issues, call 617-376-1910. For water bill related questions, call Water Billing at 617-376-1918.
Where is the Quincy Water/Sewer/Drain Division located?
The Water/Sewer/Drain Division is listed at the Public Works Building, 55 Sea Street, Quincy, MA 02169.
What is the Quincy Water Billing phone number?
For water bill questions, final water read and billing support, call 617-376-1918.
What are Quincy City office hours?
City of Quincy official pages list standard hours as 8:30 AM to 4:30 PM, Monday through Friday.
How do I pay a Quincy MA water/sewer bill online?
Use the official Online Payment Center or the Quincy Utility Billing portal. Quick Pay requires your account number.
How do I request a final water read in Quincy?
Call Water Billing at 617-376-1918 or use the official Request Final Water Read page.
Who do I call for non-billing water, sewer or drain issues?
Call the Water/Sewer/Drain Division at 617-376-1910 for non-billing water, sewer or drain concerns.
Where can I find Quincy water and sewer rates?
Use the official Water and Sewer Rates page to confirm current rates.
Is Quincy Water Department the same as Quincy Illinois utilities?
No. This guide is for Quincy, Massachusetts. Quincy, Illinois has a different Department of Utilities, address, payment system and phone numbers.
What should I have ready before calling Quincy Water Billing?
Have your service address, account number, bill date, payment confirmation, final-read date if applicable and callback number ready.
Best Way to Reach Quincy Water Department Help in 2026
For Quincy MA water bill questions, payment questions, account support or final water read, call 617-376-1918. For non-billing water, sewer or drain issues, call 617-376-1910.
Use official quincyma.gov pages for online payment, final water read, rates and water/sewer operations. The main Water/Sewer/Drain Division location is 55 Sea Street, Quincy, MA 02169, and City contact pages list 1305 Hancock St with weekday office hours.
Editorial note: This guide is informational and helps Quincy Massachusetts water customers find official city contacts faster. Phone numbers, hours, rates, payment links, final-read rules and office instructions can change, so always confirm final details directly on official quincyma.gov pages before taking action.