Arizona Department of Water Resources Contacts, Wells, Water Rights, AMAs, Maps and State Office Help
If you are searching for the Arizona Water Department, the correct state agency is the Arizona Department of Water Resources. This guide helps residents, well owners, landowners, developers, farmers, consultants and public agencies find the right ADWR office for wells, water rights, surface water, AMAs, hydrology, maps, public records and official state contacts.
Arizona Department of Water Resources is the state agency for water resources planning, water rights, wells, groundwater management, Active Management Areas, surface water, hydrology, data, maps and related regulatory programs. It is not normally the office that takes your monthly city water bill payment.
✅ Best first step for Arizona water resource questions
Monthly city water bill? Contact your city, town, water company or local utility provider. ADWR usually does not handle household billing.
Well, permit or forms? Start with the official Permits, Forms, and Applications page or ADWR portal support.
Water rights, surface water or AMA question? Use the official ADWR topic page first, then contact the listed program email or phone route.
Arizona Department of Water Resources Directory Quick Facts
ADWR’s contact page lists the main office at 1110 W. Washington Street, Suite 310, Phoenix, AZ 85007, with main telephone 602-771-8500 and fax 602-771-8689. Official ADWR news pages identify Tom Buschatzke as Director.
ADWR’s website routes users to different program areas, including wells and permitting, surface water, hydrology, Active Management Areas, water rights, maps, data and online permits/forms.
What This Arizona Water Resources Directory Covers
Arizona Department of Water Resources Main Office Contact
The main ADWR contact is the right first step when you do not know which program handles your question. For technical program questions, the website usually provides a dedicated topic page and program-level contact route.
| Contact item | Official detail | Best use |
|---|---|---|
| Agency | Arizona Department of Water Resources | State water resources questions. |
| Main phone | 602-771-8500 | General routing and customer help. |
| Fax | 602-771-8689 | Fax where directed by ADWR. |
| Office | 1110 W. Washington Street, Suite 310, Phoenix, AZ 85007 | Main office location. |
| Mailing address | 1802 W. Jackson St. Box #79, Phoenix, AZ 85007 | Mailing where listed by ADWR pages. |
| Hours | Monday-Friday, 8 AM-5 PM | Phone or office contact timing. |
How to Use the Arizona Water Resources Contact Directory
ADWR’s website separates contact routes by topic. This is important because a surface water question, well registration issue, AMA requirement, portal form problem and hydrology data request may go to different staff.
Open the official ADWR contact page
Start with the official ADWR Contact Us page for main office contact details.
Select the closest program page
Use ADWR topic pages for wells, surface water, hydrology, AMAs, water rights, public records or online services.
Use the official portal when a form is available
The official permits/forms page says some forms can be filled online through the ADWR Constituent Portal.
Keep one clear contact trail
Do not send the same question to many unrelated emails. Send one complete request with your location, numbers and purpose.
Arizona Wells, Well Registration and Permitting Contacts
For wells, well registration, well drilling, parcel-related lookup and permit questions, ADWR provides a dedicated Permitting and Wells section. The official contact page lists permit-wells@azwater.gov for general inquiries.
Well registration
Use ADWR well records and the well registry tools for existing wells.
Well recordsWell permits
Use official forms, parcel information and well permitting contact routes.
PermittingPrepare parcel and well details
ADWR well guidance often asks for parcel information, well registration number or property details.
Use the official wells contact page
Open Permitting and Wells Contact Us for program routing.
Separate water quality from well registration
ADWR handles well registration and water resource rules. Drinking water quality testing for a private well may require a certified lab or public health resource.
Arizona Water Rights, Permits, Forms and Applications
ADWR’s Permits, Forms, and Applications page is a key starting point for official forms. It says the Constituent Portal can be used for Adjudications, Surface Water, and Wells and Permitting, while paper forms remain available for mail-in submission where applicable.
| Need | Best official route | Prepare this |
|---|---|---|
| Portal question | ADWRCustomerPortal@azwater.gov / 602-771-8590 | Account login, form type, screenshot and issue summary. |
| Water rights form | Permits, Forms, and Applications page | Form name, water source, location and application number. |
| Adjudication form | Constituent Portal / ADWR forms | Case, claimant, parcel and file details. |
| Surface water filing | Surface Water contact page | Water source, diversion location and legal description. |
| Well permit filing | Permitting and Wells | Parcel number, well location and permit/application details. |
Arizona Active Management Areas and Groundwater Program Contacts
Arizona’s Active Management Areas are key groundwater management areas. They matter for water providers, developers, landowners, farms, subdivisions, assured water supply questions and groundwater compliance.
If your property or project is inside an AMA, your requirements may be different from rural areas outside an AMA. Always check the official ADWR AMA page and program contacts before relying on generic water advice.
Inside an AMA
More groundwater management rules, planning requirements and program contacts may apply.
Regulated areaOutside an AMA
Rules can still apply, especially for wells, water rights, INAs and local conditions.
Check locationArizona Surface Water Contact and Permit Questions
Surface water questions may involve rivers, streams, diversions, dams, reservoirs, appropriations, claims, adjudications and maps. ADWR provides a dedicated Surface Water contact page for these topics.
Identify the water source
Write down the river, wash, stream, reservoir or diversion source name if known.
Prepare the exact location
Use county, parcel, map coordinates, township/range/section, or a clear map screenshot.
Open the official Surface Water contact page
Use the ADWR Surface Water Contact Us page for correct routing.
Arizona Hydrology, Field Services, Maps and Water Data Contacts
ADWR hydrology and data resources are useful for groundwater conditions, basin information, field services, maps, water-level data and technical water resource questions. These are different from billing or customer service questions.
| Data need | Best route | What to prepare |
|---|---|---|
| Groundwater level information | Hydrology / data pages | Basin, county, well ID or map location. |
| Field services question | Hydrology Contact Us | Location, observation, project purpose and urgency. |
| Map or GIS question | ADWR maps and online services | Map layer, area, coordinates and screenshot. |
| Planning or supply research | ADWR planning/data resources | Region, timeframe, water source and report need. |
Who to Contact for Common Arizona Water Department Questions
Use this table before calling. It separates state-level ADWR tasks from local utility billing and private well water-quality testing.
| Your question | Best official route | Why |
|---|---|---|
| City water bill, shutoff or meter payment | Local city/utility provider | ADWR is not normally your local billing office. |
| Well registration or permit | Permitting and Wells | ADWR manages well registration and well permitting routes. |
| Portal or online form problem | ADWRCustomerPortal@azwater.gov / 602-771-8590 | Official portal support handles forms and access issues. |
| Surface water filing | Surface Water Contact Us | Surface water has dedicated ADWR routing. |
| AMA or groundwater management | Active Management Area page | Managed areas have special groundwater rules. |
| Hydrology data or maps | Hydrology / maps / online services | Technical data questions need the right program team. |
| Public records | ADWR public records route | Records requests should follow the official state process. |
ADWR Public Records, Maps and Online Services
ADWR online resources can help users find permit forms, well records, maps, data tools, public records and technical resources. For public-record requests, use the official ADWR public records route instead of sending vague emails to several program staff.
Identify the exact record
Write down whether you need a well record, permit file, water right document, adjudication record, map, data table or correspondence.
Search online tools first
Some records and forms may be available through ADWR online services before a formal records request is needed.
Use the public records route when needed
Use ADWR’s official public records instructions for requests that are not already available online.
Checklist Before Calling Arizona Department of Water Resources
ADWR staff can help faster when you provide exact location and file details. Use this checklist before calling or emailing.
| Question type | Prepare this |
|---|---|
| Well question | Well registration number, parcel number, county, owner name and property address. |
| Permit/form question | Form name, application number, portal login issue, screenshot and deadline. |
| Water right or surface water | Water source, map location, application/file number and legal description. |
| AMA or groundwater | AMA/INA name, parcel, use type, groundwater question and project location. |
| Hydrology/maps/data | Basin, county, coordinates, map layer, data date and intended use. |
| Public records | Specific record type, program, date range, file numbers and preferred delivery format. |
Arizona Department of Water Resources Main Office Map
The ADWR main office is listed at 1110 W. Washington Street, Suite 310, Phoenix, AZ 85007. Use this map for office location reference, but call or use official online services first because many ADWR tasks are handled through forms, portals and program contacts.
ADWR Main Office — Phoenix
Use this map for the main office location. For forms and permits, start online before visiting.
Official Arizona Department of Water Resources Directory Links
Use these official ADWR resources for state contacts, permits, wells, surface water, hydrology, AMAs, maps and online services.
ADWR Contact Us
Main office address, phone, fax and agency contact information.
Open Contact PagePermits, Forms & Applications
Official ADWR forms, Constituent Portal and permit application resources.
Open FormsPermitting and Wells
Well registration, well permitting and well program contact resources.
Open Wells ContactArizona Directory
State directory listing for Arizona Water Resources Department.
Open AZ DirectoryEmail Portal Support
Contact ADWR portal support for forms and online application questions.
Email Portal SupportArizona Department of Water Resources State Directory FAQs
What is the Arizona Department of Water Resources phone number?
The ADWR main phone number is 602-771-8500.
Where is the Arizona Department of Water Resources office?
The main office is listed at 1110 W. Washington Street, Suite 310, Phoenix, AZ 85007.
Who is the Arizona Department of Water Resources Director?
Official ADWR news pages identify Tom Buschatzke as Director of the Arizona Department of Water Resources.
Is ADWR the same as my city water bill office?
No. ADWR is the state water resources agency. Your city water bill, meter payment, shutoff notice or local service account is normally handled by your local city, town, water district or utility provider.
Who should I contact for Arizona well permit questions?
Use ADWR’s official Permitting and Wells resources. The official wells contact page lists general inquiries at permit-wells@azwater.gov.
What phone number is listed for ADWR portal questions?
The official permits/forms page lists 602-771-8590 and ADWRCustomerPortal@azwater.gov for Constituent Portal questions.
What does ADWR handle?
ADWR handles state-level water resources work, including water rights, wells, groundwater management, surface water, Active Management Areas, hydrology, maps, data, water supply planning, Colorado River issues and related regulatory programs.
Where can I find ADWR permit forms?
Use the official Permits, Forms, and Applications page.
What details should I prepare before contacting ADWR?
Prepare the county, property address, parcel number, well registration number, application number, AMA or INA location, map coordinates, water source and a short summary of your question.
Can ADWR tell me if my private well water is safe to drink?
ADWR handles water resources, wells and related regulatory programs. Drinking water quality testing for a private well may require a certified laboratory or public health resource. Keep well registration, water rights and water quality questions separate.
Best Way to Use the Arizona Water Department Directory in 2026
Use ADWR when your question is about wells, water rights, groundwater, AMAs, surface water, hydrology, maps, permits, forms, public records or state water planning. Start with the official ADWR contact page or the specific topic page for your issue.
For a city water bill, household meter payment, shutoff notice or local service account, contact your local water provider instead. For ADWR’s main office, call 602-771-8500. For portal questions, use 602-771-8590 or ADWRCustomerPortal@azwater.gov.
Editorial note: This guide is informational and helps Arizona residents, landowners, well owners, developers, consultants, farmers and public agencies find official Arizona Department of Water Resources contacts faster. Staff names, office access, forms, portal links, phone numbers, water rules and program procedures can change, so always confirm current details directly through official ADWR and State of Arizona resources before taking action.